Principal Project Manager

arm limited; Bristol; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global technology leader seeks a Principal Project Manager in Bristol to lead production software projects. The role involves planning and delivery oversight while ensuring customer satisfaction and team motivation. Ideal candidates will possess extensive experience in software project management, supplier engagement, and customer support. Candidates should be adept in agile methodologies and demonstrate strong leadership and communication skills. This position offers an exciting opportunity to work with talented teams in a cutting-edge environment.

Benefits

Opportunity to work on innovative technology

Contribution to team building in a new office

Qualifications

• Extensive experience leading project delivery teams in a high-tech environment.
• Strong communication and networking skills for collaboration.
• Experience with geographically distributed teams.

Responsibilities

• Own and drive planning, scheduling, and tracking for projects.
• Serve as a point of contact for customers to ensure satisfaction.
• Motivate teams to deliver project commitments.

Skills

Leadership skills

Communication skills

Supplier management

Customer support management

Agile methodologies

Tools

Microsoft Office

Jira

Confluence

MS Project

Job description

Job Overview

Join the Central Engineering Software Operations team as a Principal Project Manager where you will lead delivery of production software projects that help our partners build energy-efficient Arm-powered products. This is an amazing opportunity to work with outstanding engineering teams in a fast-paced environment, and be part of a capable, diverse, supportive, and inclusive team, while contributing to the evolution of Computing Infrastructure using Arm Neoverse Compute Subsystems.

To be considered for this senior role, you will have an extensive track record of leading teams who deliver and maintain product-quality software / firmware, providing customer support, and run supplier management. This experience may have been gained whilst a Project Manager, but also as a Product Owner, or Release Manager. Excellent interpersonal skills are a requirement, as is displaying confident leadership and a dedication to engage teams and partners to drive your projects through to success.

Responsibilities

• Own and drive planning, scheduling, tracking, monitoring, and reporting for your projects.
• Connect with external suppliers and work with internal Legal and Licensing functions to secure their approvals and ensure compliance with Arm policies.
• Be a point of contact for customers and run a support process to maximise customer satisfaction with software releases.
• Motivate and drive teams to deliver to commitments.
• Ensure project governance, and proactively drive project risks, change and dependencies to conclusion.
• Have strong organisational skills, a can‑do approach and be a collaborative member of the team, working with engineering, product management and other functions.
• Intentionally engage to develop and improve our processes and practices.

Required Skills & Experience

• Leading engineering project delivery teams for production software / firmware preferably in an Agile or iterative environment.
• Supplier management and customer support management.
• Strong communication and networking skills to be able to influence and collaborate with engineering teams, peers, senior management, and Arm suppliers and partners.
• A positive, can‑do behaviour which is adaptive to change, resilient and eager to accept new challenges within a fast‑paced high‑tech environment.
• Experience working with geographically distributed engineering teams and partners.
• Familiarity with the Software Development Lifecycle, and of Project and Product Lifecycles.
• Proficient in the application of standard Microsoft Office tools.

Nice to Have Skills & Experience

• Familiarity with software licensing considerations and support and maintenance service level agreements.
• Exposure to release engineering and version‑control branching approaches to harden, tune and deliver production software / firmware to multiple customers.
• Exposure to Open‑Source Software.
• Usage of supporting tools commonly used in Arm project management, Jira, Confluence, MS Project.

In return

Be a senior member of the CE‑Software group at a new site - contributing to building up a formative software team and presence in Arm’s Bristol office!

Opportunity to learn about the latest Arm architecture features, working closely with highly skilled engineering teams on ground‑breaking technology!