Pre-Sales Technical Solutions Consultant

Duck Creek Technologies LLC; Birmingham; Hybrid; GBP 75,000 - 95,000; Full time

Job summary

A leading solutions provider is seeking a Senior Solution Consulting Manager in Birmingham, UK. This role is crucial in supporting sales efforts by collaborating with the sales team and providing expertise in the insurance technology sector. Candidates should have over 10 years of experience in software solution consulting, with a strong background in the UK insurance market. The ideal applicant will demonstrate exceptional presentation skills and possess a deep understanding of client needs to deliver tailored solutions.

Benefits

Flexible hybrid work environment

Inclusive work culture

Professional development opportunities

Qualifications

• Minimum of 10+ years' experience in software solution consulting or related fields.
• 5 years of experience in Insurance Technology, with knowledge of the P&C industry.
• Strong understanding of industry practices and regulations in the UK.

Responsibilities

• Provide pre-sales support and collaborate with Sales Directors.
• Develop client relationships by understanding customer needs.
• Create and deliver custom demos based on customer requirements.

Skills

Solution Consulting

Pre-sales

Insurance Technology

Presentation Skills

Client Needs Assessment

Education

Degree or equivalent experience

Job description

Overview

The Senior Solution Consulting Manager position is a critical member of the go‑to‑market team. Our Solution Consultants are experts in the Duck Creek product set and partner with Sales Directors to manage the sales process.

Responsibilities

• Provide Solution Consulting (pre‑sales) support on assigned opportunities; collaborate with Sales Directors to develop and execute effective account strategies and sales campaigns that maximize the value of Duck Creek offerings.
• Develop and bring in‑depth industry and product knowledge to identify client needs and align and communicate Duck Creek value propositions to them.
• Provide technical and functional expertise to sales staff and the customer through compelling sales presentations and highly engaging product demonstrations.
• Develop prospect and partner relationships by listening to, understanding, and anticipating customer needs as part of the sales process.
• Create and deliver custom demos based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or tailored product demo for the client.
• Participate in the Request for Proposal process, creating complete and compelling responses to customer questions and requirements.
• Assist the sales staff in assessing application of Duck Creek solutions to meet customer needs, create detailed business use cases, design and/or implementation specifications for complex products/applications/solutions.
• Provide feedback to Product Management and Engineering teams on product shortcomings, enhancements, and general market feedback.

Qualifications

• Degree preferred or equivalent years of practical job experience in a similar function or role.
• Minimum of 10+ years' experience as software solution consulting, pre‑sales, strategy/value consulting, product management, or implementation of core P&C claims software.
• 5 years of experience in Insurance Technology – detailed knowledge of the P&C industry and core systems (policy, billing, and/or claims, preferably a combination).
• Minimum of 5 years of experience within the UK insurance market, with a strong understanding of industry practices and regulations.
• Knowledge of Property & Casualty (P/C) insurance for the London market and across the EMEA region is highly preferred.
• Ability to support clients in developing business cases and ROI analyses, including explaining and calculating the value of proposed solutions.
• Willingness to engage as an industry thought leader, maintaining an active and professional presence on social media platforms (e.g., LinkedIn).
• Strong and polished presentation skills with experience in complex sales situations.
• Proven ability to learn new technology and product capabilities.
• Proven ability to leverage and work across a team of high‑performing individuals and teams.
• Proven ability to manage other individuals in delivery of key projects.
• Proven ability to work in a fast‑paced environment with multiple projects in parallel.
• Good organizational, multi‑tasking, and time‑management skills.
• Ability to produce high quality, professional deliverables and written correspondence.
• Preferred experience with positioning a SaaS value proposition.
• Preferred experience identifying client needs and relating to ROI/business benefit statements.
• Preferred management experience with team and project.

About the Company

Duck Creek Technologies is the intelligent solutions provider defining the future of the Property and Casualty (P&C) and general insurance industry. We empower insurers with cloud‑based, enterprise‑grade solutions that enable rapid, intelligent, and evergreen operations. With over 1,800 employees worldwide, we offer a flexible, hybrid environment that values inclusion, collaboration, and employee success.