Positive Behaviour Waking Support Worker

CJP Outreach Services Ltd; Great Yarmouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dedicated care provider in Great Yarmouth is recruiting a support team to assist a young man transitioning to independent living. This role emphasizes building supportive relationships and promoting independence through consistent care. Ideal candidates will have experience in care or support roles, demonstrating patience and resilience. The position offers flexible shift patterns, paid DBS, bespoke training, and opportunities for career progression within a supportive environment.

Benefits

Bespoke, person-specific training

Paid DBS

Career progression

Supportive supervision

Employee Assistance Programme

£500 Refer-a-Friend bonus

Qualifications

• Experience with complex needs or challenging behaviour is preferred.
• Calm demeanor to manage triggers effectively.
• Full UK driving licence required for driving shifts.

Responsibilities

• Build a trusting, respectful relationship with the individual.
• Support daily routines, personal care, and community engagement.
• Encourage interests and introduce new activities.
• Work with colleagues to reduce behaviours of concern.
• Promote independence through consistent support.

Skills

Experience in care/support roles

Calm, resilient, and patient approach

Team player

Job description

Key Values

• Safe: Strong safety culture, proactive learning and excellent risk management.
• Caring: Staff praised for exceptional kindness, dignity and empathy.
• Responsive: Truly person‑centred care with people choosing their own staff team.
• Effective: Collaborative, health‑focused support leading to outstanding outcomes.
• Well‑led: Supportive leadership, open communication and continuous improvement.

Exciting New Opportunity in Sprowston

We are developing a bespoke property for a young man, "C", in the Sprowston area of Norwich, and we're recruiting a dedicated support team to help him transition from his family home into independent living. This is a rare opportunity to be part of a new, specialist team from the very beginning – helping to build a stable, consistent environment around an amazing individual with great potential for personal growth.

About the Person You Will Support ("C")

"C" is a bright, active young man who enjoys routine, structure, and community activities such as swimming, visiting the park, and getting involved locally. He thrives when supported by calm, consistent staff who can identify and manage triggers early using positive behaviour support (PBS) strategies. "C" may use behaviours that challenge, often to gain access to preferred activities or when something doesn't work as expected. He benefits from staff who can stay patient, proactive, and positive, providing reassurance and structure. Support also includes helping with daily routines and personal care. "C" doesn't sleep at night very well; he benefits from staff that can take steps to help him relax and decompress.

Your Role

• Build a trusting, respectful relationship with C.
• Support daily routines, personal care, and community engagement.
• Encourage interests and introduce new activities.
• Work with colleagues and PBS Leads to reduce behaviours of concern.
• Promote C's independence through consistent, person‑centred support.

Qualifications & Requirements

• Experience in care/support roles, ideally with complex needs or challenging behaviour.
• Calm, resilient, and patient approach.
• Team player who values consistency and structure.
• Full UK driving licence (C has his own vehicle, and every shift requires at least one driver; non‑drivers considered for night shifts only with limited availability).

Shift Patterns

• Day: 8:00 AM – 8:00 PM.
• Waking Nights: 8:00 PM – 8:00 AM.

What We Offer

• Bespoke, person‑specific training (including PBS).
• Paid DBS.
• Career progression and internal development.
• Supportive supervision and mentoring.
• Employee Assistance Programme (EAP) and staff discounts.
• £500 Refer‑a‑Friend bonus.
• Work for an Outstanding‑rated provider making a real difference every day.