Planning Support & Validation Officer

Job Switch Ltd; Claygate; On-site; GBP 25,000 - 31,000; Full time

Job summary

A municipal planning department in the United Kingdom seeks a Planning Technical Support Officer to manage planning applications and deliver administrative support. Ideal candidates will have experience in administrative roles and possess strong IT and communication skills. Responsibilities include planning documentation, public event organization, and compliance investigations. This role demands effective customer care and the ability to work under pressure. Relevant educational background is essential.

Qualifications

• Evidence of having completed education and training relevant to administrative duties.
• Capable of delivering administrative, clerical or technical support.
• Ability to use IT software packages to record data across a range of activities.

Responsibilities

• Produce officers reports and decision notices.
• Compile committee agendas and process public speaking requests.
• Gather information from databases for basic queries.
• Ensure correspondence is distributed to correct teams.
• Scanning and indexing applications for the planning website.
• Processing of pre-application enquiries and complaints.
• Provide basic administrative support for Planning Services.
• Book rooms and support organization of public events.
• Record and process daily payments and refunds.
• Register planning compliance investigations within target times.

Skills

IT software packages

Good written and oral communication

Customer care

Ability to work under pressure

Education

Relevant education and training

Job description

A municipal planning department in the United Kingdom seeks a Planning Technical Support Officer to manage planning applications and deliver administrative support. Ideal candidates will have experience in administrative roles and possess strong IT and communication skills. Responsibilities include planning documentation, public event organization, and compliance investigations. This role demands effective customer care and the ability to work under pressure. Relevant educational background is essential.