Pharmacy Technician

NHS; Chiswick; On-site; GBP 25,000 - 35,000; Full time

Job summary

A progressive healthcare provider in Chiswick seeks a motivated Pharmacy Technician to enhance medicines management and patient care. Collaborating with Clinical Pharmacists and the multidisciplinary team, the successful candidate will manage repeat prescriptions, conduct medication reviews, and support safety initiatives. A NVQ Level 3 Diploma in Pharmacy Service Skills is required, along with experience in primary care settings. Opportunities for professional growth in an inclusive workplace are offered. Join us to make a real impact in our community.

Benefits

Protected time for supervision

Funded CPD and training opportunities

Employee Assistance Programme

Supportive workplace culture

Qualifications

• Experience working as a pharmacy technician in primary care or community pharmacy setting.
• Experience with medicines management processes.
• Knowledge of medicines reconciliation or repeat prescribing audits.

Responsibilities

• Support and manage repeat prescription processes, ensuring accuracy.
• Conduct basic medication reviews under the supervision of a Clinical Pharmacist.
• Undertake medicines reconciliation after hospital discharge.

Skills

Medicines management

Communication

Team collaboration

Patient education

Education

NVQ Level 3 Diploma in Pharmacy Service Skills

Job description

We are looking for a motivated and detail-oriented Pharmacy Technician to join our vibrant, forward-thinking team at Chiswick Medical Practice.

We are a dynamic and growing training practice serving a diverse patient population across three sites in West London. At CMP, we pride ourselves on access, continuity, and innovation; our digitally enabled same‑day access model and proactive care hub mean we are leading the way in modern general practice.

The Pharmacy Technician will play a key role in supporting safe, effective, and efficient medicines use across the practice. Working alongside our Clinical Pharmacists, GPs, and wider multidisciplinary team, you will help deliver high‑quality medicines management and optimisation to improve patient care and ensure best use of NHS resources.

If you are an organised, proactive professional who enjoys working in a supportive, collaborative environment, we would love to hear from you.

Main duties of the job

The Pharmacy Technician will support safe, effective, and efficient medicines use across the practice. Duties include managing repeat prescriptions, conducting basic medication reviews under pharmacist supervision, and supporting medicines optimisation and formulary compliance. You will perform medication switches or adjustments, assist with patient and prescriber queries, and co‑ordinate medication reviews.

You will undertake medicines reconciliation after hospital discharge, liaise with community pharmacies and hospitals, and ensure accurate record keeping.

The role also involves supporting MHRA alerts, audits, and safety initiatives, providing patient education on medicines use, and contributing to quality frameworks such as QOF and IIF. You will work collaboratively within the multidisciplinary team to enhance prescribing safety and patient care.

About us

At CMP, we are proud of our inclusive culture and the strong, stable team we have built. Our three West London sites are modern, well‑equipped, and digitally enabled.

Our multidisciplinary team includes GPs, Clinical Pharmacists, Pharmacy Technicians, Physician Associates, Practice Nurses, HCAs, and a dedicated administrative and management team. Together, we provide joined‑up, proactive, and patient‑centred care to our local community.

We value our staff and actively invest in professional development and wellbeing.

• Protected time for supervision and clinical meetings
• Funded CPD and training opportunities
• Employee Assistance Programme
• A supportive and collaborative workplace culture

Job responsibilities

• Medicines Management
  • Support and manage repeat prescription processes, ensuring accuracy, safety, and cost‑effectiveness.
  • Conduct basic medication reviews under the supervision of a Clinical Pharmacist.
  • Support medicines optimisation activities and implement formulary or prescribing policies.
  • Perform medication switches or dose adjustments as directed by prescribers or pharmacists.
  • Assist with medication queries from patients, care homes, community pharmacies, and prescribers, and forward recommendations for alternatives.
  • Co‑ordinate medication review appointments and any changes of medication as advised by the clinical team.
• Medicines Reconciliation
  • Undertake medicines reconciliation for patients after hospital discharge or transfer of care.
  • Liaise with community pharmacies, hospitals, and other care providers to ensure continuity of care.
  • Update electronic health records accurately and promptly.
• Safety, Quality, and Compliance
  • Support implementation of MHRA alerts, safety updates, and prescribing audits.
  • Participate in audits, incident reporting, and continuous quality improvement initiatives.
  • Utilise GP practice clinical systems (e.g., EMIS) to conduct prescribing audits.
  • Participate in practice and multidisciplinary meetings to promote safe, effective prescribing.
• Patient Support and Communication
  • Provide education and advice to patients about safe and effective use of medicines (within scope of practice).
  • Signpost patients to appropriate services or self‑care options where suitable.
  • Support initiatives to improve patient understanding and adherence to prescribed treatments.
• Practice Development
  • Contribute to the development and improvement of medicines management systems within the practice.
  • Support QOF, IIF, and other contractual or quality frameworks related to prescribing.
  • Participate in multidisciplinary team meetings and share learning with colleagues.

Person Specification

Experience

• Experience of working as a pharmacy technician in primary care, hospital, or community pharmacy setting
• Experience with medicines management processes
• Experience in a GP practice or PCN environment
• Experience of medicines reconciliation or repeat prescribing audits

Qualifications

• NVQ Level 3 Diploma in Pharmacy Service Skills (or equivalent qualification in medicines management, dispensing, or healthcare science)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.