Pharmacy Manager

NHS; Newcastle upon Tyne; On-site; GBP 38,000 - 47,000; Full time

Job summary

A leading healthcare provider in Newcastle upon Tyne seeks a Pharmacy Manager to oversee outpatient services. The role involves leading a pharmacy team, ensuring compliance with regulations, and providing excellent customer service. Candidates should have a management qualification, experience in pharmacy, and strong communication skills. This full-time position offers a competitive salary of £38,682 to £46,580 per annum, with benefits including annual leave and pension contributions.

Benefits

27 days annual leave plus bank holidays

Nest Pension Scheme with employer contribution

Qualifications

• Educated to degree level or hold an NVQ Level 4 in Management.
• Experience in a pharmacy environment.
• Proven management and supervisory skills.

Responsibilities

• Lead and manage outpatient dispensary services.
• Ensure compliance with pharmacy standards and legislation.
• Train and assess pharmacy staff.

Skills

Organisational skills

Oral communication

Written communication

Customer care

Training skills

Flexibility

Change management

Standard computer skills

Education

Degree level or NVQ Level 4 in Management

Job description

Job Summary

We are looking for a highly capable, enthusiastic, and motivated Pharmacy Manager with experience in hospital or community pharmacy to join our newly established Newcastle Pharmacy Services team.

Based at the RVI, you will be responsible for leading, motivating, and effectively managing a team of pharmacy staff to deliver an effective pharmacy service, with a strong focus on customer service to patients of the Trust.

Full-time 37.5 hours per week.

Interview date: 13 January 2026.

27 days annual leave plus bank holidays.

Pension: Nest Pension Scheme; 5% employee contribution and 3% employer contribution.

Pay Date: 28th of the month.

Main duties of the job

Working with the Superintendent Pharmacist and Multi-site Manager, you will advise the hospital and its departments on the safe management of medicines, ensuring compliance with current legislation and professional standards. You will be responsible for incident investigation in relation to dispensing errors and patient safety incidents and ensuring staff are appropriately trained to deliver the service.

The management of the daily workflow will be a key priority of this role and therefore we are looking for a candidate with the skills and experience to provide direction and leadership to ensure that key performance indicators are met.

You will ensure that all procedures relating to the supply of medicines are undertaken on a daily basis by the staff in the outpatient pharmacy department.

The post holder will communicate with pharmacy staff, other healthcare professionals and external customers on a wide range of queries relating to the supply, availability and cost of medicines (including controlled drugs, unlicensed medicines, and specials); and supply issues or delays.

About Us

Our new outpatient pharmacy – Newcastle Pharmacy Services – has operated from 1 December 2024 as a subsidiary of the Trust. This follows an announcement from Lloyds in August 2024 that it was withdrawing from its 64 Lloyds Pharmacy‑branded hospital pharmacy sites across the country, including those at the RVI and Freeman Hospitals.

Details

Date posted: 12 December 2025.

Pay scheme: Agenda for change.

Band: 6.

Salary: £38,682 to £46,580 per annum.

Contract: Permanent.

Working pattern: Full-time.

Reference number: 317‑2025‑Pharma‑24.

Job location: Royal Victoria Infirmary, 317 02 Royal Victoria Infirmary, NE1 4LP.

Job Responsibilities

• Perform the role of the pharmacy manager for one of the outpatient dispensaries, providing advice, supervision and cooperation with colleagues, particularly in relation to support/cover for absent colleagues.
• Manage the outpatient dispensary services at FH or RVI by providing direction to all grades of staff, including pharmacists, and routine management of technical staff.
• Contribute to the review of services provided by Newcastle Pharmacy Services, to improve efficiency and establish greater integration.
• Support the training and assessment of staff.

Person Specification – Essential

• Educated to degree level or hold an NVQ Level 4 in Management or have equivalent knowledge and experience in a management role.
• Experience of working in a pharmacy environment.
• Experience of managing and supervising staff.
• Excellent training skills.
• Excellent organisational skills.
• Excellent oral communication.
• Excellent written communication.
• Excellent customer care.
• Ability to maintain a high standard of accuracy in a busy environment.
• Standard computer skills.
• Ability to manage change.
• Flexible approach to developing services.
• Ability to use own initiative.

Knowledge – Essential

• Knowledge and understanding of all technical aspects of pharmacy patient services, supported by practical experience.
• Knowledge and understanding of the Law and Ethics relating to the dispensing of medicines.
• Working knowledge of current COSHH and Health and Safety legislation.

Knowledge – Desirable

• Knowledge and understanding of the current training requirements for pharmacy support staff.
• Awareness of Trust policies and procedures relating to dispensary services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Newcastle Hospitals PharmaServices Limited
Royal Victoria Infirmary
317 02 Royal Victoria Infirmary
NE1 4LP