Pet Welfare Reception & Admin Assistant (Part-Time)

Blue Cross; Hitchin; On-site; GBP 20,000; Part time

Job summary

A notable animal welfare organization in Hitchin is seeking a part-time Reception and Administration Assistant to provide exceptional customer service and manage administrative tasks. This role includes engaging with clients in various settings and ensuring smooth operations at the Rehoming Centre. The ideal candidate will possess strong communication skills and experience in a reception role. A positive mindset and a full driving licence are essential. The position offers a competitive salary and part-time hours with a supportive working environment.

Benefits

38 days holiday rising to 43 with service

Physical and mental wellbeing support programs

Free 24/7 GP services

Health cash plan

Employee assistance program

Enhanced pension scheme

Professional development support

Life assurance

20% discount on pet insurance

Qualifications

• Experience in delivering high level reception service in a fast paced environment.
• Good standard of verbal and written communication.
• Experience of dealing with the public via various channels.
• Strong organisational skills and attention to detail.
• Current full driving licence.

Responsibilities

• Provide exceptional customer service to clients.
• Manage administrative tasks including stock management.
• Engage with clients in person, over the phone, and digitally.
• Collaborate with colleagues across departments.
• Collect and analyze visitor feedback.

Skills

Reception service experience

Verbal and written communication

Public interaction experience

Strong administration skills

Cash handling experience

Education

NVQ Level 2 or 3 in Customer Care

Job description

A notable animal welfare organization in Hitchin is seeking a part-time Reception and Administration Assistant to provide exceptional customer service and manage administrative tasks. This role includes engaging with clients in various settings and ensuring smooth operations at the Rehoming Centre. The ideal candidate will possess strong communication skills and experience in a reception role. A positive mindset and a full driving licence are essential. The position offers a competitive salary and part-time hours with a supportive working environment.