Personal Training Manager - London

Virgin Active; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fitness company in Greater London is seeking a dedicated Personal Training Manager to drive revenue and enhance member experiences. This role involves owning the trading plan, ensuring smooth onboarding for new members, and developing personal training talent. Applicants should have a REPS Level 3 qualification and be passionate about inspiring others to lead active lives. Enjoy perks like 30 days leave, free memberships, and discounts across the Virgin Group.

Benefits

30 days annual leave

Complimentary Virgin Active membership

Discounts across Virgin Group

Access to Salary Finance

BUPA employer assistance programme

Qualifications

• Passion for inspiring members to live active, healthy lives.
• Confident delivering personalized training guidance.
• Continually looking for ways to learn and improve.

Responsibilities

• Own the weekly PT trading plan, driving revenue and new client acquisition.
• Ensure smooth end-to-end PT journeys for new members.
• Recruit, onboard, and develop PT talent.

Skills

Engaging with people

Personalized training guidance

Inspiring members

Education

REPS Level 3 or CIMPSPA equivalent qualification

Job description

Virgin Active have long committed to inspiring both new and current members to live an active life. Our employees are dedicated to delivering amazing fitness experiences and service throughout our clubs. We recognise that fitness is not about who can lift the heaviest weights, or who can run the fastest. It is about celebrating every win, no matter how small. Personal bests remain just that. Personal.

We are looking for passionate and dedicated Personal Training Manager to join our team, and help us in delivering remarkable exercise experiences throughout our clubs.

Being a Virgin Active Personal Training Manager

• Own the weekly PT trading plan, driving revenue, new client acquisition and retention
• Ensure smooth end-to-end PT journeys, from new member onboarding to personal training sign-up
• Lift session quality and consistency on the gym floor; support consults, trials and first-to-repurchase journeys
• Monitor member feedback, CSAT and mystery shops; recognise wins and address gaps quickly
• Recruit, onboard, and develop PT talent; run mentorships, workshops and 1:1 coaching sessions
• Maintain PT profiles, supporting visibility and conversion across club and digital channels
• Translate dashboards into actionable plans for penetration, productivity and retention
• Ensure all PT activity meets brand, safety, safeguarding and compliance standards
• Collaborate with Product, Group Exercise, Membership and Front-of-House teams to align processes and member touchpoints

So what qualities does a Personal Training Manager need to join Virgin Active?

• Passion for inspiring members to live active, healthy lives
• Great at engaging with people and building genuine connections
• Confident delivering personalised training guidance
• Positive, energetic and committed to “unreasonable hospitality”
• Acting as a member of one team with one goal, will always be yourself, and work hard. Most importantly, you dream big
• Continually looking for ways to learn and improve, to inspire people while having fun and doing the right thing

Qualifications

• You will need at least a REPS Level 3 or CIMPSPA equivalent qualification

Our Perks

• 30 days (including bank holidays) annual leave – and we want you take them
• Access to The Peoples Pension, with our contributions at 3%
• Complimentary Virgin Active membership for you and a buddy. You can also get free membership for a child too, ability to take advantage of our Club V
• We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes and PT sessions to discounts on health and beauty treatment and products
• Obviously so many discounts across the Virgin Group, from Virgin Media to Virgin Atlantic - who doesn’t love a discount!
• Financial fitness is just as important as physical, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
• Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions
• We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges
• Access to ePoints, offering loads of online discounts to retailers such as Amazon, ASOS and Gym Shark
• Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best