Personal Injury & Fraud Claims Specialist

Tesco Insurance; Newcastle upon Tyne; Hybrid; GBP 30,000 - 34,000; Full time

Job summary

A leading insurance provider in Newcastle upon Tyne is seeking a Personal Injury Claims Handler to manage a caseload of motor claims. A successful candidate will provide excellent customer service, ensuring claims are processed efficiently. Responsibilities include investigating claims and negotiating settlements, with a focus on personal injury. This role offers a hybrid working model with competitive salary and benefits, including performance bonuses and generous holiday allowance.

Benefits

Performance related annual bonus

10% discount through Clubcard

Generous holiday allowance

Critical Illness cover

Virtual GP Service

Colleague pension scheme

Qualifications

• Experience in a motor claims environment is essential.
• Strong communication and negotiation skills are required.
• Ability to make decisions based on presented information.

Responsibilities

• Provide an excellent customer experience for claims.
• Manage own caseload of personal injury motor claims.
• Liaise and negotiate with customers and third parties.

Skills

Excellent customer service skills

Experience in handling motor claims

Strong communication and negotiation skills

Ability to manage own caseload

Strong PC skills

Job description

A leading insurance provider in Newcastle upon Tyne is seeking a Personal Injury Claims Handler to manage a caseload of motor claims. A successful candidate will provide excellent customer service, ensuring claims are processed efficiently. Responsibilities include investigating claims and negotiating settlements, with a focus on personal injury. This role offers a hybrid working model with competitive salary and benefits, including performance bonuses and generous holiday allowance.