People Coordinator

Torus Group; Liverpool; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading community organisation in England is seeking a motivated People Coordinator to support their People Services team. This role involves providing administrative support across the employee lifecycle and ensuring a seamless onboarding process for new starters. Candidates should possess excellent communication skills, strong organisational abilities, and experience in HR administrative tasks. A CIPD Level 3 qualification or equivalent experience is preferred. This is an exciting opportunity to make a real impact on employee experience.

Qualifications

• Experience providing administrative support in a busy People/HR team.
• Ability to engage effectively with managers and new starters.
• Focus on timeliness and results-driven approach.

Responsibilities

• Providing first-class coordination and administrative support.
• Acting as a first point of contact for People Services queries.
• Supporting recruitment and onboarding activities.
• Maintaining accurate records and ensuring compliance.
• Collaborating with colleagues to deliver high-quality services.
• Supporting projects and improvements across People Services.

Skills

Excellent communication skills

Strong organisational abilities

Experience using HR systems

Education

CIPD Level 3 qualification or equivalent

Job description

Torus is looking for a motivated and people-focused People Coordinator to join our People Services team. You'll typically spend 2-3 days per week in the office, based predominantly at our HMS office in Stonebridge depending on business needs. Every Monday is our team day in the Liverpool office, giving everyone the chance to connect, collaborate, and share ideas in person. This is an exciting opportunity to play a key role in supporting colleagues across our organisation, helping to deliver a seamless and positive People Service that makes a real difference every day. You'll work closely with our People Business Partners and the wider People Services team to ensure our processes run smoothly - from onboarding new starters to supporting colleagues throughout their journey with us. If you're organised, proactive, and passionate about creating a great employee experience, we'd love to hear from you.

Responsibilities

• Providing first-class coordination and administrative support across the full employee lifecycle.
• Acting as a first point of contact for People Services queries, ensuring colleagues receive a professional and people-focused response.
• Supporting recruitment and onboarding activities - from preparing offer letters to helping new colleagues settle in.
• Maintaining accurate records and ensuring all processes are compliant, efficient, and up to date.
• Collaborating with colleagues across the business to deliver high-quality, people-centred services that reflect our values.
• Supporting projects and improvements across People Services, helping us continually evolve the way we work.

Qualifications

• Have experience providing administrative support in a busy People/HR team.
• Excellent communication skills with the ability to effectively engage with managers and new starters.
• Strong organisational abilities, a focus on timeliness, and a results-driven approach to completing tasks.
• Experience using HR systems and keen to learn new digital tools.
• Have (or are working towards) a CIPD Level 3 qualification, or equivalent experience.

Interview Process

• Candidates will undergo in-person interviews, consisting of a competency-based interview.

Pre‑employment Checks

• Right to work verification
• Qualification certificate check
• 2x Completed references
• OH Health Questionnaire – Fit For Work
• DBS check (if required for role)
• Completion of all new starter documentation including signed T & C's