Pensions Administrator - Defined Benefits

JR United Kingdom; Peterborough; Remote; GBP 30,000 - 50,000; Full time

Job summary

A client in the pensions sector is seeking a Pensions Administrator for a defined benefits team. The role involves providing excellent customer service, adhering to quality standards, and supporting team goals. Applicants should have strong pensions administration experience and familiarity with Hartlink systems. This position is a 6-month contract with remote working options.

Responsibilities

• Work towards overall goals of the team in achieving excellent customer service.
• Adhere to Quality Management Systems and comply with regulations.
• Take ownership of personal and performance development.
• Identify and report risks, complaints and breaches immediately.
• Support and assist the management team in all aspects of service delivery.
• Understand, build, maintain and enhance stakeholder relationships.

Skills

Strong Pensions Administration Experience

Extensive Defined Benefits (DB) experience

Experienced in payment processing and checking calculations

Experienced in using Pensions systems - Hartlink

Job description

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Pensions Administrator - Defined Benefits, Peterborough

Client: Lorien

Location: Peterborough, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 2

Posted: 26.08.2025

Expiry Date: 10.10.2025

Job Description:

• Pensions Administrator
• Remote Working
• 6 month contract
• Inside of IR35

My client is looking for a number of Pensions Administrators to assist them on their DB Team.

Key Responsibilities

• Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements.
• Embrace, demonstrate, and support the business to embed the clients Values.
• Adhere to Quality Management Systems and comply with regulations and policies from the client and relevant regulatory bodies.
• Take ownership of personal and performance development undertaking all relevant training courses, including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
• Identify and report risks, complaints and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance Department.
• Consider and review the effectiveness and efficiency of existing systems, processes, and controls and make suggestions to continually enhance service delivery.
• Support and assist the management team where required in all aspects of service delivery.
• Understand, build, maintain and enhance stakeholder and/or client relationships.
• Share knowledge to support development of others.

Key Skills & Experiences

• Strong Pensions Administration Experience
• Extensive Defined Benefits (DB) experience
• Experienced in payment processing and checking calculations
• Experienced in using Pensions systems - Hartlink