Payroll Account Manager — Client Success & Onboarding

Smart10Ltd; Stevenage; On-site; GBP 25,000 - 30,000; Full time

Job summary

A growing payroll services company in Stevenage is seeking a driven Account Manager to manage client accounts and support workers through onboarding and payroll processes. Ideal candidates will exhibit strong organizational skills and a customer-focused attitude. This full-time position involves resolving queries, ensuring compliance, and building strong client relationships within a dynamic office environment. Salary ranges from £25,000 to £30,000 pa depending on experience. Opportunities for professional development and progression are provided.

Benefits

Discounted gym membership

Private healthcare

Structured training and progression opportunities

Qualifications

• Previous experience in payroll, recruitment or compliance is an advantage.
• Ability to explain information clearly to clients and candidates.
• Comfortable speaking with a wide range of people.

Responsibilities

• Manage a dedicated portfolio of client accounts.
• Oversee the full onboarding process for new workers.
• Carry out right to work and compliance checks.
• Resolve queries related to pay and onboarding.

Skills

Confident and professional communication

Organizational skills

Customer-focused attitude

Attention to detail

Problem-solving skills

Job description

A growing payroll services company in Stevenage is seeking a driven Account Manager to manage client accounts and support workers through onboarding and payroll processes. Ideal candidates will exhibit strong organizational skills and a customer-focused attitude. This full-time position involves resolving queries, ensuring compliance, and building strong client relationships within a dynamic office environment. Salary ranges from £25,000 to £30,000 pa depending on experience. Opportunities for professional development and progression are provided.