Patient Services Receptionist (Flexible Hours)

The Sele Medical Practice; Hexham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A medical practice in Hexham is looking for a friendly and conscientious individual to join their reception team. The candidate should have excellent communication and IT skills, preferably with knowledge of EMISweb. Responsibilities include welcoming patients, handling enquiries, and managing prescription requests. The role requires flexibility in working hours, predominantly covering Monday to Friday. Previous experience in a public-facing role and ability to work under pressure are essential. This position offers a supportive team environment.

Qualifications

• Previous experience of dealing with the general public.
• Ability to work under pressure.
• Previous experience of working in a team environment.

Responsibilities

• Welcome and direct patients.
• Deal with patient enquiries face to face and on the telephone.
• Handle requests for repeat prescriptions under supervision.
• Accept and test patient specimens as appropriate.

Skills

Excellent communication skills

IT skills

Team player

Ability to cope with stressful situations

Education

GCSE English and mathematics or equivalent

IT qualification or relevant experience

Job description

A medical practice in Hexham is looking for a friendly and conscientious individual to join their reception team. The candidate should have excellent communication and IT skills, preferably with knowledge of EMISweb. Responsibilities include welcoming patients, handling enquiries, and managing prescription requests. The role requires flexibility in working hours, predominantly covering Monday to Friday. Previous experience in a public-facing role and ability to work under pressure are essential. This position offers a supportive team environment.