Patient Services Navigator — 32h/wk, Training Provided

NHS; Isleworth; On-site; GBP 20,000 - 26,000; Full time

Job summary

A public health organization is seeking a receptionist and administrator to work 32 hours per week at their practice. Responsibilities include assisting patients personally and online, handling administrative tasks like data entry and appointment management. The ideal candidate should have good communication skills and basic IT proficiency. The position offers 4 weeks paid annual leave and an option to join the NHS pension scheme.

Benefits

4 weeks paid annual leave plus bank holidays

Option to join NHS pension scheme

Training provided

Qualifications

• Good interpersonal and communication skills.
• Able to work well with other team members.
• Enthusiastic about providing a high quality service.
• Basic IT skills.

Responsibilities

• Assist patients face-to-face, by phone, and online.
• Liaise with hospital departments and services.
• Process messages by phone, fax, and email.
• Data entry onto computers and manage appointments.

Skills

Good interpersonal and communication skills

Ability to work well with team members

Enthusiastic about providing high quality service

Basic IT skills

Education

GCSE grade A to C in English and Maths

Job description

A public health organization is seeking a receptionist and administrator to work 32 hours per week at their practice. Responsibilities include assisting patients personally and online, handling administrative tasks like data entry and appointment management. The ideal candidate should have good communication skills and basic IT proficiency. The position offers 4 weeks paid annual leave and an option to join the NHS pension scheme.