Patient Flow Administrator

York and Scarborough Teaching Hospitals NHS Foundation Trust; York and North Yorkshire; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare organization in the UK is seeking a motivated Patient Flow Administrator to join their team. The role involves providing administrative support in a busy environment, working closely with Patient Flow Practitioners to resolve bed capacity issues and facilitate patient discharges. Candidates should have strong problem-solving skills and the ability to train staff on various computer systems. Benefits include a generous holiday allowance, relocation package, and various support schemes.

Benefits

NHS Pension Scheme

27-33 days holiday

Relocation package up to £18k

Employee Assistance Programme

NHS Car Lease scheme

Learning and development opportunities

Discounts on various services

Qualifications

• Experience providing administrative support in a healthcare setting.
• Ability to work in a fast-paced environment.
• Flexibility to adapt to various duties as needed.

Responsibilities

• Work with Patient Flow Practitioner as a point of contact for bed capacity issues.
• Provide administrative support for Patient Flow Practitioners.
• Train staff in various computer systems used within the Trust.

Skills

Problem solving skills

Communication skills

Teamwork

Tools

Safecare

Health roster

CPD

PTS booking system

Job description

We are looking for a highly motivated and enthusiastic person to join our Patient Flow Administrator team.

This is a busy, fast paced post that will require problem solving skills and thinking outside of the box. Providing day to day support for the Patient Flow Practitioners in the bed office.

The shift pattern is 08:00 - 21:00 - Monday to Friday based at York Hospital.

Responsibilities

• To work with the Patient Flow Practitioner (PFP) and be a point of contact Monday to Friday for bed capacity issues on site (to work within a team on a rotational basis). To proactively support the discharge process and liaise with PTS service for ‘on day’ discharges.
• To provide admin support for the PFP’s.
• To provide training and troubleshooting with staff members using different computer systems used in the Trust; Safecare, Health roster, CPD, PTS booking system.

To find out more about what it is like to work for our Trust please visit the following link:

https://yorkhospitals.pagetiger.com/hdjgxd

Our Benefits

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
• 27 days holiday rising to 33 days (depending on NHS Trust service).
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
• A variety of different types of paid and unpaid leave covering emergency and planned leave.
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
• NHS Car Lease scheme and Cycle to Work scheme.
• An extensive range of learning and development opportunities.
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.
• For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

For further details / informal visits contact: Name: Heather Nevins Job title: Patient Flow Manager Email address: [e-mail] Telephone number: 07791284030