Pathology Administration Assistant (Bedford) | Bedfordshire Hospitals NHS Foundation Trust

Bedfordshire Hospitals NHS Foundation Trust; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading NHS Trust is seeking an experienced administrator for the Pathology Department. Responsibilities include data entry on the Laboratory Information Management System and managing inquiries. The ideal candidate will demonstrate commitment to high-quality service. The role offers opportunities for professional development within a supportive environment.

Benefits

Training and development opportunities

Supportive work environment

Health and wellbeing programs

Qualifications

• Experience in administration roles, preferably in healthcare.
• Ability to maintain high quality service standards.
• Proficient in data entry and office tasks.

Responsibilities

• Enter results and requests onto the Laboratory Information Management System.
• Type minutes from audio-recorded meetings.
• Distribute reports and manage enquiries effectively.

Skills

Attention to detail

Strong communication skills

Organizational skills

Job description

Overview

An exciting opportunity has arisen for an enthusiastic and experienced administrator within the Support Services Team in the Pathology Department. The successful candidate may be required to assist with the issuing and filing of diagnostic reports and supporting the core service work of the department. This will involve a measure of independent judgement in order that the priority work will be maintained at all times.

The post holder will need to demonstrate a commitment to the delivery of high quality service to patients and other service users. Some weekend and extended day working (20:00) may be required.

Responsibilities

1. Enter results onto the Laboratory Information Management System (LIMS). This could be audio or paper.
2. Enter patient requests onto the LIMS system.
3. Type minutes from audio recorded meetings as appropriate.
4. Disseminate agendas, minutes and action trackers ahead of pre booked meetings as appropriate.
5. To ensure an administration service as may be appropriate to department needs.
6. General Office duties to include, data entry, typing, filing, distribution of post, booking courier runs.
7. Distribute typed reports and copies of reports as appropriate.
8. Be the first point of contact for written, telephone and personal enquiries on behalf of the department using own judgement to establish validity and priority of the contact, and who to pass the enquiry onto.
9. Answer general telephone enquiries.

Key relationships (as applicable):

• Consultant Pathologists
• Office staff
• Specimen reception staff
• Laboratory staff
• Laboratory managerial staff
• Laboratory support staff
• Service users
• Senior Management Team

About the Trust and working at Bedfordshire Hospitals NHS Foundation Trust

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

Our Values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received.

All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required.

Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.

1. To ensure an administration service as may be appropriate to department needs.

2. General Office duties to include, data entry, typing, filing, distribution of post, booking courier runs.

3. Distribute typed reports and copies of reports as appropriate.

4. Be the first point of contact for written, telephone and personal enquiries on behalf of the department using own judgment to establish validity and priority of the contact, and who to pass the enquiry onto.

5. Answer general telephone enquiries.

Advert closes on Wednesday 24 Sep 2025.