Participation Engagement Coordinator (8988)

Adult Learning; England; On-site; GBP 34,000 - 37,000; Full time

Job summary

A progressive local authority is seeking a Participant Engagement Co-ordinator for the BOOST project in Norwich. This role involves engaging with young people to support their entry into employment or education, designing and delivering training programs, and collaborating with various providers. Ideal candidates will have excellent communication skills and the ability to work under pressure. Benefits include flexible working options and a generous holiday entitlement.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Employee discounts programme

Local Government Pension Scheme

Tax efficient car lease scheme

Qualifications

• Proven ability to communicate effectively with internal and external customers.
• Able to produce clear and concise written material appropriate for the audience.
• Experience in developing and maintaining partnership working arrangements.

Responsibilities

• Register eligible participants to the project, conducting in-depth registration.
• Provide guidance and evidence base for all aspects of project delivery.
• Build relationships with hard-to-reach young people.
• Engage with education providers and businesses.
• Develop productive relationships and delivery arrangements with training providers.
• Design and deliver training to support learner needs.
• Identify external training activities as needed.

Skills

Ability to use MS applications

Effective communication

Clear written material production

Work under pressure

Partnership working arrangements

Ability to travel throughout project area

Job description

Overview

Participant Engagement Co-ordinator | 8988 | Fixed Term Contract/Secondment opportunity until 31 March 2026 | 37 hours per week | £34,434 to £36,363 per annum (Scale H) | Norwich

We have an exciting opportunity to join the highly successful BOOST project as a Participant Engagement Co-ordinator in the Growth and Investment - Employment and Skills service within Norfolk County Council.

BOOST is a project working and engaging with young people across both Kings Lynn and Breckland to build confidence, raise aspirations and support access into employment or education. Taking a person-centred approach our team work closely with young people to help identify and break down barriers, and to support engagement in a range of activities that will get them close to, or into, employment.

We are looking for an individual to join the BOOST team to support project delivery, with the following responsibilities:

• Register eligible participants to the project, conducting an in-depth registration to identify barriers, set personal goals and confirm next steps
• Provide guidance and evidence base for all aspects of project delivery
• Build relationships with hard-to-reach young people and encourage participants
• Engagement with education providers and a range of businesses - identify training and development activity to support the entry to employment, reskilling and further learning for young people.
• Develop productive relationships and delivery arrangements with a range of training, employment and youth support providers, ensuring contracted provision and activity within service level agreement is of high quality and safe in practice.
• Design, development and delivery of training to support learner needs and individual employment / progression aspirations.
• Identify external training activity, ascertaining demand and delivery methods.
• Identify specialist provision for young people when required, aligning to the needs of the project participants and project outputs and outcomes.

Your skills will include:

• Ability to use a range of applications MS Word, MS Excel, MS PowerPoint and SharePoint
• Proven ability to communicate effectively with both internal and external customers using a variety of communication methods including telephone, email and face to face communication.
• Able to produce clear and concise written material of a standard appropriate for the audience
• Ability to work under pressure and to deliver to tight timescales
• Experience of instigating, developing and maintaining partnership working arrangements, ideally with employers and / or educational institutions.
• Must be able to travel throughout the project area (West Norfolk and / or Breckland)

If you would like an informal discussion or further information regarding the role, please contact [e-mail], Kings Lynn and Breckland Skills Partnership Manager

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 1st October 2025 23:59

All other applicants closing date: 12th October 2025 23:59