Part-time Lodge Manager

Churchill Estates Management Ltd; Emsworth; On-site; GBP 16,000 - 23,000; Part time

Job summary

Churchill Estates Management cherche un Part-time Lodge Manager pour ses appartements de retraite à Emsworth. Ce rôle implique la gestion de la propriété, la relation avec les clients et l'organisation d'événements, garantissant un style de vie serein pour les propriétaires. Les candidats doivent avoir d'excellentes compétences en service clientèle et en administration, avec une personnalité amicale et professionnelle pour interagir avec les résidents.

Benefits

24 jours de congés annuels + jours fériés, pro rata

Un jour de congé pour votre anniversaire

Assurance vie

Remboursement des frais d'optique

Développement professionnel et qualifications

Formation approfondie et induction continue

Qualifications

• Expérience dans un rôle similaire dans le secteur de la vie assistée ou de l'hébergement.
• Compétences administratives et de service à la clientèle excellentes.
• Capacité à travailler de manière autonome et à gérer des situations sous pression.

Responsibilities

• Gérer l'entretien de la propriété et la relation avec les propriétaires.
• Organiser des activités et événements pour les résidents.
• Assurer la sécurité et la gestion des fournisseurs et des contrats.

Skills

Customer Service

Administration

Communication

Tools

Microsoft Office

Job description

Social network you want to login/join with:

• Salary: £22,500 per annum, pro rata (£16,071 per annum, actual salary), plus excellent benefits
• Hours: Monday to Friday, 09:00 am to 14:00, 25 hours per week
• Location: Mulberry Lodge, Emsworth, PO10 7EW

About the role

Churchill Estates Management are recruiting for an exceptional Part-time Lodge Manager for our retirement apartments in Emsworth. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle.

Reporting to the Area Manager, you’ll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you’ll be the trusted, ‘go-to’ person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance,completing health and safety checks, organising activities and events for Owners and much more!

This part-time role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.

About you

This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Development Manager is someone who loves to work ‘front of house’ and is focused on providing a first-class customer service with excellent administration skills.

Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.

To support with the organisation of events and to effectively administer the maintenance of the site, you’ll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook.

About us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people.

However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

Join us and be part of a professional, award winning, customer focused team.

Our Company Values TORCH:Trust/Openness/Respect/Communication/Honesty

How you’ll be rewarded

• Annual holiday entitlement of 24 days + Bank Holidays, pro rata
• A day off on your Birthday
• Life Assurance
• Eye Care reimbursement
• Professional development and qualifications
• Thorough induction and ongoing training
• Immensely rewarding work

We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.

We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read ourPrivacy Policy.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 25/06/2025 by TN United Kingdom