Part-Time Customer Team Leader — Growth & Training

Co-op Careers; Elmbridge; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail cooperative is seeking a Customer Team Leader in Northampton to oversee store operations and deliver exceptional customer service. The ideal candidate will demonstrate strong leadership, problem-solving, and people skills while maintaining a safe and welcoming environment. With part-time hours and extensive training provided, this position offers benefits such as 36 days holiday and discounts on products. If you're passionate about customer care and team development, this may be the role for you.

Benefits

36 days holiday

30% discount on Co-op products

Pension scheme with employer contributions

Virtual healthcare services

Qualifications

• Genuine care for the needs of customers and members.
• Ability to balance leading and supporting the team.
• Great people skills and positive relationship-building.

Responsibilities

• Provide friendly and thoughtful customer service.
• Develop team's capabilities through coaching.
• Ensure store operations remain safe and legal.

Skills

Customer service

Team leadership

Problem-solving

Organisational skills

Flexibility

Job description

A leading retail cooperative is seeking a Customer Team Leader in Northampton to oversee store operations and deliver exceptional customer service. The ideal candidate will demonstrate strong leadership, problem-solving, and people skills while maintaining a safe and welcoming environment. With part-time hours and extensive training provided, this position offers benefits such as 36 days holiday and discounts on products. If you're passionate about customer care and team development, this may be the role for you.