Paid Social Manager

UNAVAILABLE; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading communications agency in London is seeking an experienced Paid Social Account Manager. The role involves managing high-profile campaigns, leading a team, and focusing on strategic innovation. The ideal candidate will have extensive knowledge of major social platforms and strong relationship-building skills. This position offers competitive benefits and a hybrid working model.

Benefits

WORK YOUR WORLD opportunity

Reflection Days

Help@Hand Benefits

Family Friendly Policies

Flexible working

Local discounts

Qualifications

• Strong experience in paid social campaign planning and execution.
• Proven knowledge of paid social management platforms.
• Excellent attention to detail and communication skills.

Responsibilities

• Lead the full lifecycle of Paid Social campaigns.
• Manage day-to-day client relationships and ensure effective collaboration.
• Drive social strategy development with a focus on performance.

Skills

Paid Social campaign planning

Meta Ads Manager

TikTok Ads

LinkedIn Campaign Manager

Relationship-building

Tools

Sprinklr

Job description

Company Description

With a history that dates back over 80 years,Starcomis a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly,Media Week's Agency of the Year 2023!

Job Description

About The Role

We’relooking for an experienced, detail-driven, and forward-thinking Paid SocialAccountManager to join ourteam.This is an opportunity to manage high-profile paid social campaigns.

Our client is one of the most prestigious brands in the world, and one of the most prestigious clients within Publicis. They are a genuinely unique business: structured as a charitable foundation with no shareholders to answer to, and with products in such high demand that they consistently sell every item every year, many with long waiting lists. All of this means that most of the commonobjectivesof an agency client - sales, revenue, margin - are infrequent considerations. Instead, theyseekto “perpetuate the myth”,ensuring that the dominant position they hold within their market, the almost ubiquitous aspiration to ownership and their unique synonymity with excellence are sustained, not just for the sales quarter or thefinancial year, but for thevery longterm.

You’ll lead on Paid Social strategy and activation, owning performance oversight and stakeholder communication. You’ll manage a team of paid social executives, helping them develop and execute best-in-class campaigns across key social media channels.

This role is ideal for someone who combines deep platformexpertisewith a passion for innovation and enjoys building strong internal and client relationships in a fast-paced environment.

Responsibilities

• Lead the full lifecycle of Paid Social campaigns, including planning, budgeting, setup, pacing, and post-campaign wrap-ups. Own campaign documentation, media plans, and trackers to ensure consistency and visibility across all touchpoints.

• Act as the main day-to-day contact for clients, platforms, and internal teams. Confidently manage expectations, ensure transparency, and collaborate effective to keep workflows smooth and aligned with campaign timelines.

• Drive social strategy development with a focus on performance, innovation, and efficiency. Regularly analyse campaign data to inform testing opportunities, recommend optimisations, and proactivelyidentifyareas to refine workflows orimprove output quality.

• Oversee operational processes including campaign briefing,thoroughQA, platform implementation, and tracking. Ensure media plans are error-free and all campaigns launch on time, fullytaggedand documented, withappropriate teamcoordination.

• Lead weekly performance reviews using structured trackers, Sprinklr dashboards, and internal reporting tools.Takeactionquickly where pacing or delivery issues areidentified, ensuring optimisation strategies are executed efficiently.

• Mentor and guide Paid Social Executives, overseeing their task management, campaign delivery, and development. Ensure they follow structured daily workflows,maintainaccuratedocumentation, and uphold operational standards

Qualifications

• Strong experience in Paid Social campaign planning, strategy, execution, and workflow ownership across operational tools and trackers.

• Proven knowledge of platforms including Sprinklr, Meta Ads Manager, TikTok Ads, and LinkedIn Campaign Manager, with the ability to brief, QA, and troubleshoot across them.

• A passion for innovation and efficiency, with a mindset geared toward process improvement and task management.

• Strong relationship-building skills with both the client, cross-agency and internal teams, ensuring seamless communication and campaign execution.

• Confidence managing large budgets, with a strong grasp of budget pacing, documentation, and reporting processes.

• Excellentattention to detail,communicationand presentation skills,with the ability to clearly articulate performance insights, campaign plans, and process updates.

Additional Information

Starcomhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer;

• WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of ourbenefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).