Overnight Guest Care Specialist

Career Choices Dewis Gyrfa Ltd; Oldbury; On-site; GBP 18,000 - 22,000; Part time

Job summary

A leading hospitality company is seeking a Nights Team Member for their Premier Inn in Birmingham Oldbury. This role involves ensuring the safety and comfort of guests overnight. Candidates must have a calm demeanor and strong customer service skills, with a focus on health and safety. The position offers 16 hours per week across two nights, weekends included. Benefits include discounts, complimentary meals, and a clear career path within the company.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Complimentary Premier Inn breakfast for 2

Company pension and save as you earn scheme

Discounts on utility bills, travel, and more

Qualifications

• Over 18s only required.
• Must be available for weekends.
• Willingness to work 16 hours per week across two nights.

Responsibilities

• Ensure guest safety and comfort overnight.
• Assist guests with queries and support during their stay.
• Maintain hotel standards while managing the night shift.

Skills

Calm personality

Customer service skills

Problem-solving skills

Health and safety knowledge

Job description

A leading hospitality company is seeking a Nights Team Member for their Premier Inn in Birmingham Oldbury. This role involves ensuring the safety and comfort of guests overnight. Candidates must have a calm demeanor and strong customer service skills, with a focus on health and safety. The position offers 16 hours per week across two nights, weekends included. Benefits include discounts, complimentary meals, and a clear career path within the company.