Outbound Customer Service Agent - In-Office Sheffield

Ant Marketing; Sheffield; On-site; GBP 60,000 - 80,000; Part time

Job summary

A customer service company based in Sheffield is seeking Outbound Customer Service Advisors for a full-time, office-based role. Successful candidates will be responsible for making outbound calls, providing excellent customer service, and updating records. Training will be provided for those without prior call centre experience. The position offers a competitive wage of £12.21 per hour and requires applicants to be within a one-hour commuting distance from the office.

Qualifications

• Comfortable in speaking on the phone.
• Able to use a computer/laptop.
• Previous call centre experience is advantageous.
• Previous Customer Service experience is advantageous.

Responsibilities

• Making Outbound calls.
• Providing excellent customer service.
• Updating records.
• Escalating calls where necessary.

Skills

Comfortable in speaking on the phone

Able to use a computer/laptop

Customer Service experience

Previous call centre experience

Job description

A customer service company based in Sheffield is seeking Outbound Customer Service Advisors for a full-time, office-based role. Successful candidates will be responsible for making outbound calls, providing excellent customer service, and updating records. Training will be provided for those without prior call centre experience. The position offers a competitive wage of £12.21 per hour and requires applicants to be within a one-hour commuting distance from the office.