Organisation Design Manager

M&S; Greater London; Hybrid; GBP 100,000 - 125,000; Part time

Job summary

A prominent UK retail company is seeking an expert in organisation design. This role requires collaboration with senior leadership to drive effective changes within the organisation. Ideal candidates will have significant experience in retail or consumer industries, with a strong consulting background. The position offers part-time or flexible working options and includes numerous benefits, such as a colleague discount, competitive holiday allowance, and wellness support.

Benefits

20% colleague discount on products

Competitive holiday allowance

Discretionary bonus schemes

Strong pension and life assurance

Tailored training and induction

M&S Choices portal perks

Market-leading family policies

24/7 wellbeing support

Paid volunteer day per year

Qualifications

• Proven track record in organisation design in Retail or Consumer industries.
• Experience with top-tier management consulting is ideal.
• Excellent written and verbal communication skills required.

Responsibilities

• Partner with senior leadership teams for organisation design shifts.
• Develop organisation design and operating model solutions.
• Deliver detailed organisation design solutions as needed.
• Contribute to the development of OD tools.

Skills

Organisation design expertise

Critical thinking

Strong communication skills

Problem-solving

Ability to influence

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Description

We welcome applications from candidates seeking part-time or fixed-term arrangements and are happy to discuss flexible options that work for you.

What you'll do

Your key accountabilities will include:

• Partner closely with the Strategy. People & Business area senior leadership teams to identify the big operating model and organisation design shifts that will best enable us to achieve our goals.
• Develop high-level organisation design and operating model solutions that enable strategy execution, including e.g. clarifying future capability requirements, recommended high-level structures, design of aligned critical metrics and governance and articulation of desired decision‑making rights and ways of working
• Partner areas of our business to lead the development of organisation design solutions that support delivery of our strategy and transformation portfolio, incl. identifying new or revised capability requirements resulting from change
• Deliver detailed organisation design solutions where required (e.g. for a specific Function or Business Unit), working with HR, Finance, Transformation and other colleagues to develop OD outputs
• Partner People Teams and share standard processes to assure that we build high performing and effective leadership roles and teams which have clear accountabilities and meet our M&S OD Principles
• Contribute to the development of a suite of OD tools that support effective decision‑making.

Who you are

Your skills will include:

• Have a proven track record in the design and delivery of OD in Retail, Consumer or other Private Sector industries, ideally from within a top‑tier management consulting organisation
• Hold advanced critical thinking and problem‑solving skills
• Be a strong communicator and able to build rapport and influence at all levels of the business
• Have a solid grounding in OD theory and experience of applying it in practice
• Excellent written and verbal communication skills
• Confidence and poise in presenting to management and senior leaders

What's in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you've completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market‑leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-MW1 #LI-Hybrid #hybridrole