Order Processor

Office Angels; England; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking an Order Management Representative in Bracknell to ensure top-notch customer service for EU & UK clients. The ideal candidate will have experience in order entry and proficiency in tools like JDE Oracle and MS Excel. Responsibilities include processing orders, collaborating with various teams, and ensuring compliance with EU standards. A proactive approach and excellent communication skills are essential for success in this fast-paced environment. Hybrid working available post-probation.

Qualifications

• Proven experience in order entry with a keen eye for accuracy.
• Familiarity with JDE Oracle and/or Amazon Vendor Central is a plus.
• Understanding of EU compliance and product barcoding.

Responsibilities

• Provide exceptional customer service through various channels.
• Collaborate with operations, sales, and warehouse teams.
• Process orders accurately using the JDE Oracle system.
• Ensure all products meet EU compliance standards.
• Manage and reconcile open orders.
• Work closely with 3rd party warehouses.

Skills

Order entry experience

Proficiency in MS Excel

Excellent communication skills

Proactive problem-solver

Tools

JDE Oracle

Amazon Vendor Central

MS Outlook

Job description

Role

Order Management Representative

Location

Bracknell - possibility of hybrid working once probation has been passed

Salary

28,000 to 30,000

Hours

8am to 5pm, Monday to Friday

What You'll Do

As an Order Management Representative, you will be the backbone of the EU & UK customer portfolio. Your role will encompass a variety of responsibilities, ensuring customers receive the best service possible.

• Provide exceptional customer service through various channels - be it written, verbal, or face-to-face.
• Collaborate with operations, sales, and warehouse teams to meet customer needs and ensure delivery compliance.
• Process orders accurately using the JDE Oracle system, including both manual and EDI orders.
• Ensure all products meet EU compliance standards.
• Manage and reconcile open orders, keeping all parties informed and up-to-date.
• Work closely with 3rd party warehouses to ensure timely deliveries.

What We're Looking For

• Proven experience in order entry with a keen eye for accuracy.
• Familiarity with JDE Oracle and/or Amazon Vendor Central is a plus.
• Strong proficiency in MS Excel and Outlook.
• Understanding of EU compliance and product barcoding.
• Excellent communication skills, especially when working with diverse teams.
• A proactive problem-solver who thrives in a fast-paced environment.

Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.