Operations & Office Manager

Manpower UK Ltd; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Job summary

An independent planning consultancy in Edinburgh seeks an Operations/Office Manager to enhance internal operations and client support. The ideal candidate will possess strong organizational and communication skills and a proactive approach to team collaboration. Responsibilities include managing project enquiries, supporting project teams, and improving internal processes. This role offers a chance to contribute significantly to the consultancy's growth and operational success in a friendly environment.

Qualifications

• Ability to manage competing priorities effectively.
• Strong written and verbal communication skills.
• Proficient in using business systems and databases.

Responsibilities

• Manage and input project enquiries and live jobs into the management system.
• Assist the planning and project teams with resource timetabling.
• Develop and implement internal processes for business growth.
• Provide general administrative support including document management.
• Act as PA to the Managing Director and support internal communications.

Skills

Strong organisational skills

Excellent communication skills

Comfortable using business systems

Proactive team player

Job description

Role and Location

Operations/Office Manager – Edinburgh

Are you an organised, proactive, and people-focused professional looking to be at the heart of a busy and growing planning and development consultancy? A well-established independent planning practice that provides expert advice across a wide range of development projects in the UK is looking for an Operations / Office Manager to support its day-to-day operations and contribute to continued growth.

This is a varied and hands-on role reporting to senior leadership, working closely with the project team to ensure smooth internal operations and excellent client support.

About the Organisation

The business is an independent, chartered planning and development consultancy that works across the private and public sectors, delivering bespoke planning strategy, applications, project management and advisory services. Known for a personable, professional and proactive approach, the team prides itself on going the extra mile to support a wide range of development projects from initiation through to completion.

Responsibilities

• Manage and input project enquiries and live jobs into the company management system, ensuring accuracy and timely updates.
• Work with the planning and project teams to help timetable staff resources and support efficient project delivery.
• Assist in the development and implementation of internal processes and efficiencies to support business growth.
• Provide general administrative support across the office, including document management and team coordination.
• Act as PA to the Managing Director and staff as required, supporting diaries, meetings, correspondence and internal communications.

Ideal Candidate

• Strong organisational skills with the ability to manage competing priorities.
• Excellent communication skills, both written and verbal.
• Comfortable using business systems and databases, with a willingness to learn new technology.
• A proactive team player who enjoys supporting colleagues and improving ways of working.
• Previous experience in office management, project coordination, or administration in a professional services environment is desirable but not essential.

Why This Role

This position offers an excellent opportunity to join a friendly, ambitious consultancy where you will make a significant impact on the company's operational success. You will work across teams, build strong internal relationships, and be part of a practice that values professionalism, collaboration and personal development.