Operations Manager - The Almshouse Association

Charisma Charity Recruitment; Windsor; On-site; GBP 50,000 - 70,000; Full time

Job summary

A charitable organization is looking for an Operations Manager to join its senior management team. The role involves both strategic leadership and hands-on management within the charitable housing landscape. Ideal candidates should have significant operational leadership experience in similar values-driven environments, strong governance and risk management skills, and a commitment to improving the lives of residents supported by almshouses. This position is ideal for collaborative leaders passionate about the charitable sector.

Qualifications

• Significant experience in operational leadership within a charity or membership body.
• Strong understanding of governance, risk management, and regulatory compliance.
• Ability to lead teams and manage change with excellent communication skills.

Responsibilities

• Provide operational leadership to strengthen the charitable housing landscape.
• Engage with members and manage complex issues and documents.
• Ensure financial and resource management aligns with governance.

Skills

Operational leadership and organisational management

Strategic planning and effective delivery

Problem-solving skills

Risk, compliance and governance

Financial and resource management

Job description

We are working in partnership with The Almshouse Association, which can trace its roots back to February 1946 when, at a meeting held in the Chapter House of Southwark Cathedral, representatives of London’s Almshouses formed a committee to safeguard the interests of Almshouse buildings and the welfare of residents. Today, The Almshouse Association is an essential component of the Almshouse movement; they continue to provide support, information and guidance on a broad range of general and specific issues to over 1,600 independent Almshouse member charities that provide homes for around 36,000 residents across the United Kingdom.

They are seeking a new Operations Manager to join their senior management team; the role combines strategic leadership with hands‑on management, offering the opportunity to strengthen a historic and socially important part of the charitable housing landscape.

Key Experience Required

• Operational leadership and organisational management
• Strategic planning and effective delivery
• The ability to understand and deal with complex documents and solve problems
• Member support and engagement
• Risk, compliance and governance
• Financial and resource management

Candidate Profile

The successful candidate will have significant experience in operational leadership within a charity, membership body, housing organisation or similarly values‑driven environment. You will have a strong understanding of governance, risk management, and regulatory compliance in the charitable sector. The ability to lead teams, manage change, and build effective cross‑functional working relationships. You will also have excellent organisational, communication, and stakeholder‑engagement skills and a commitment to the ethos and values of Almshouses and the broader charitable housing sector.

The position is ideal for a collaborative, values‑driven leader with a passion for the charitable sector and a commitment to improving the lives of residents supported by almshouses.

How to Apply

For an informal discussion, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment at [e-mail] or 01962 813300. Applications should be submitted through the Charisma website and include your CV and supporting statement.

EEO Statement

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing / Interview Dates

Closing date for applications: 18 January 2026
Charisma vetting interviews to be completed by: 22 January 2026
Interview dates with The Almshouse Association: TBC