Operations Manager

Career Choices Dewis Gyrfa Ltd; Stretford; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading logistics company based in Stretford is seeking an Operations Manager to enhance service quality and drive growth. The ideal candidate will excel in problem-solving, communication, and decision-making. Key responsibilities include planning workloads, assisting in HR functions, and ensuring compliance with operational policies. This full-time permanent role offers a competitive salary between £35,000 and £40,000, alongside benefits such as a company pension and cycle-to-work scheme.

Benefits

Company pension

Cycle to work scheme

Free flu jabs

Free parking

Health & wellbeing programme

Paid volunteer time

Referral programme

Qualifications

• Excellent problem solving, people, and communication skills.
• Ability to make tough decisions in a timely manner.
• Experience in a fast-moving logistics environment is preferred.

Responsibilities

• Plan the workload effectively for operational resources.
• Assist Branch Manager with HR duties.
• Promote high morale and best practices.
• Resolve customer service issues.
• Assist with financial forecasts and budgets.
• Ensure compliance with operational policies.
• Review and approve operational invoices.
• Ensure compliance with transport legislation.

Skills

Problem solving skills

People skills

Communication skills

Decision making

Education

Transport Management CPC qualification

Job description

The Furrows, Trafford Park, Stretford, Manchester M32 0SZ

Pay:

£35,000 to £40,000 per year

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

20/02/2026

About this job

Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years.

Our operational teams are at the front and center of our service delivery, and we have an exciting opportunity at our Trafford Park office for an Operations Manager to help us drive quality and growth.

Working with the Group Manager and our operational teams, you’ll be closely involved in planning moves and allocating resources to ensure the best possible service delivery to our customers every time.

Responsibilities

• Planning the workload effectively to ensure the best use of operational resources.
• Assisting the Branch Manager with HR duties such as recruiting, selecting, scheduling, and counselling employees.
• Promoting high morale, best practise and communicating the company’s operating and safety policies.
• Resolving customer service issues.
• Assisting with financial forecasts, annual budgets, analysing variance and initiating corrective actions.
• Ensuring operational policies and procedures are rigorously observed.
• Reviewing and approving operational invoices and forwarding them to payment.
• Ensuring 100% compliance with transport legislation and regulations.

Qualifications and requirements

• You’ll need excellent problem solving, people and communication skills, as well as the ability to make tough decisions in a timely manner.
• If you have a Transport Management CPC qualification then great; if not, with our fully funded help and support, we will expect you to pass this qualification within 12 months of joining.
• Ideally, you’ll have experience in a fast moving logistics environment, but more importantly, you’ll share our passion for excellence and believe that you can be part of our future.
• Living within easy commutable distance from Trafford Park is essential.

This role is challenging but varied, and there is great satisfaction to be had too.

We offer a competitive salary and benefits and the opportunity to build a career with the country’s leading mover.

If you have what it takes and are ready for this new challenge please apply.

Job Types: Full-time, Permanent

Benefits: Company pension; Cycle to work scheme; Free flu jabs; Free parking; Health & wellbeing programme; Paid volunteer time; Referral programme

Work Location: In person