Operations Manager

ASDA; Peterlee; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Peterlee is seeking an Operations Manager to oversee the day-to-day operations of its store. You will ensure operational excellence, manage a team of department managers, and focus on improving availability and reducing waste. Ideal candidates will have experience in a retail setting and strong leadership skills. This position offers a competitive salary with various employee benefits.

Benefits

15% colleague discount

Discretionary company bonus scheme

Enhanced electric car scheme

Free eye test

Discounted rates on Asda services

Wagestream flexible pay access

Company pension

24/7 virtual GP

Excellent parental leave policies

Qualifications

• Experience managing or supervising in a large-format retail environment.
• Confidence in leading teams and managing change.
• Flexibility to work a range of shifts including evenings and weekends.

Responsibilities

• Lead the execution of store operations across key departments.
• Ensure availability, waste reduction, and safety in store operations.
• Collaborate across teams to enhance customer experience.

Skills

Operational knowledge across food and non-food departments

Leadership skills

Data-driven decision making

Experience in large-format retail

Job description

Job Title

Operations Manager

Location

Peterlee

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Operations

Closing Date

1 October 2025

At Asda, we want you to find your everything. As our Operations Manager, you’ll lead the execution of our store’s day-to-day operations across key departments—including Ambient, Fresh, George (clothing), and General Merchandise. You’ll ensure that availability is maximised, waste and shrink are minimised, and our store runs efficiently and safely. You’ll work closely with department managers to deliver consistent standards, drive productivity, and ensure our store is always ready for customers. Whether it’s managing delivery flow, stock routines, or compliance, you’ll be the driving force behind operational excellence.

What makes a brilliant Operations Manager:

• Execution-focused: You’re passionate about getting things done right, first time, every time.
• Commercially aware: You understand how availability, waste, and shrink impact performance—and you know how to improve them.
• Leadership: You lead and support department managers, creating a culture of accountability and continuous improvement.
• Organised and efficient: You thrive in a fast-paced environment and know how to prioritise and delegate effectively.
• Collaborative: You work across teams to ensure smooth operations and a seamless customer experience.
• Data-driven: You use insight to make informed decisions and drive operational improvements.

What you’ll bring:

• Experience managing or supervising in a large-format retail environment.
• Strong operational knowledge across food and non-food departments.
• A track record of improving availability, reducing waste, and managing shrink.
• Confidence in leading teams and managing change.
• Flexibility to work a range of shifts, including early mornings, evenings, and weekends.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an enhanced electric car scheme
• Free eye test for you and your nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas