Operations Manager

DHL Express Deutschland; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading logistics company based in Northampton is seeking a Warehouse Operations Manager to oversee warehouse activities. The role involves managing a team, ensuring compliance with health and safety, and maintaining productivity standards. Candidates should have experience in logistics, strong leadership, and problem-solving skills. Benefits include free parking, annual leave, and performance bonuses.

Benefits

Free parking

33 days annual leave

Discretionary bonus

Flexible working

Generous pension

Free GP consultations

Retail discounts

Affordable loans and savings schemes

Qualifications

• Previous experience as a Warehouse Operations Manager in a logistics environment.
• Knowledge of supply chain management and legislation.
• Experience managing shift managers.

Responsibilities

• Manage warehouse operations in line with company policies and legislation.
• Oversee scheduling and health & safety compliance.
• Control operational processes and manage budgets.

Skills

Leadership skills

Logistics software knowledge

Analytical skills

Problem-solving skills

Job description

Overview

We’re now looking for a Warehouse Operations Manager to lead our operations and drive success in Consumer & Convenience at DHL Supply Chain in Northampton.

Location: Northampton - NN4 9BD
Contract Type: Permanent
Shift patterns: 4 on 4 off (Days shift)
Hours: Core 8:00 - 18:00, Occasional 10:00 - 22:00

Responsibilities

• To strategically manage all warehouse, distribution and maintenance activities in line with DHL's policies and vision, monitoring and reporting on the effectiveness of all functions, performance and productivity, ensuring safe and cost-effective methods are a priority consideration
• To manage and implement the daily coordination of direct reports, ensuring that all schedules, regulations, records and working practices are up-to-date and in line with company policies and UK legislation, whilst maintaining excellent working practices and health & safety compliance across the business
• Controlling operational processes (inbound, picking, outbound, etc), fulfilling service level agreements and deadlines established
• To take operational leadership and budget responsibility for managing a safe and efficient operation to help achieve operational standards and the customer(s)
• Managing a direct team of x4 Shift Managers along with FLMs, colleagues on site
• You will be working in a food retail warehouse

Requirements / Qualifications

• Previous and practical experience as a Warehouse Operations Manager within a busy logistics environment
• Comprehensive knowledge of supply chain management and legislation
• Experience of managing shift managers within a warehouse environment
• Strong leadership skills, with the ability to organise and train direct reports
• Computer literate with practical knowledge of logistics software programmes and packages
• Analytical, with excellent organisational and problem-solving skills
• Experience in budget control and P&L Management
• Has previous resource planning experience
• Willing to work core hours (8:00 - 18:00) with occasional hours (10:00 - 22:00)
• Experience working in Consumer & Convenience is desirable

Why join us

• Free parking and on-site canteen
• 33 days annual leave (includes bank holidays)
• Discretionary bonus based on performance
• Flexible working – alternative patterns available at interview
• Generous pension with up to 8% employer contribution
• Free confidential 24/7 GP consultations
• Retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice

About DHL

We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams deliver for customers across various industries including retail, automotive, healthcare and more. We are committed to building an inclusive workplace and supporting ex-service personnel through the Armed Forces Covenant.

Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.