Operations Executive (HR / FOH)

LMA Recruitment; City Of London; On-site; GBP 38,000 - 45,000; Full time

Job summary

A finance house in London seeks an Operations Executive (HR Administrator) to manage HR processes and support front of house and facilities management. Responsibilities include administration of HR procedures, providing cover for reception, and handling basic IT queries. The candidate should be proactive, well-organized, and have strong interpersonal skills. This permanent role offers a competitive salary and opportunities for career growth in a supportive environment.

Qualifications

• Proven office administration experience.
• Familiarity with HR processes is preferred.
• Basic IT troubleshooting experience is desirable.

Responsibilities

• End to end administration of all HR processes.
• Manage candidates and organize interview logistics.
• Provide cover for Front of House and Facilities.
• Support IT queries and manage accessories.

Skills

Proactive attitude

Interpersonal skills

Attention to detail

Organizational skills

Problem-solving

Experience with Microsoft 365

Job description

London, fully on site

Salary up to £45k

Permanent

Operations Executive (HR Administrator) – London

We have the most amazing and varied role for an applicant seeking an outstanding opportunity in a finance house based in the City to be the Operations Executive for the business, which is a role encompassing Ops / HR / Front of house / facilities and IT with a myriad of variety!

The role is working five days onsite from 9.00 – 5.30pm in the most outstanding company who are utterly supportive and the opportunity is immense as it offers longer term career progression for the right candidate.

We are seeking an individual who thrives in a busy role and is warm and engaging and confident when communicating as part of the role will be front of house cover and reception and facilities duties daily, including full-time holiday reception cover.

The role is a split position between Operations / HR, Facilities and IT and we are looking for an individual who has a keen attention to detail and is happy to handle any task with willingness and professionalism.

Job Spec

This role is critical in ensuring operational delivery across the HR spectrum and you will provide regular cover and back up to a busy front of house.

Working within a small team, the work is varied and interesting. This role would suit someone who is looking to progress in a career in HR within a small team with expertise and deep experience across the employee life cycle – or to learn the nuts and bolts of office and facilities management.

We are looking for a professional and career committed individual and in return, you will be rewarded with a warm and friendly environment, exposure to many interesting things and tailored training and development.

Responsibilities

HR - 50% of your time will be spent supporting the Director and HR Manager with a variety of tasks including:

• Responsibility for end to end administration of all HR processes across the employee life cycle, under the guidance of the HR Manager.
• Managing candidates including arranging interviews and communications with candidates.
• Organising the pre-employment screening and references, induction and any training needed during first few weeks and months
• Administration of the leaver process and providing employment references.
• Organise training and development activities under the guidance of the HR Manager.
• Manage HR systems to ensure information and documentation is up to date, and prepare reports and statistics as required.
• Assist with the running of regular staff surveys and presenting the data.
• Prepare letters and contractual documentation as appropriate.
• Become the first point of contact for general HR queries.
• Ad hoc tasks and projects commensurate with a busy HR team.

Front of House and Facilities Management - 35% of your time will be spent providing cover to Front of House and Facilities Management and support to the FOH / Facilities Coordinator.

• Providing lunchtime and late afternoon front of house cover daily and additional holiday cover, warmly welcoming guests and assisting during the busiest times.
• Organising the catering and logistics for senior level lunches and breakfasts.
• Assisting with planning offsite internal events such as staff away days or staff social events.
• Supporting meeting room tech setup and manage meeting room bookings system.
• Supporting building management relationships as needed.
• Maintaining office supplier spreadsheets and vendor information.
• Participating in the health and safety protocols that the team needs. (First aider and fire marshal training will be provided).

IT support and liaison : 15% of time

• Handling basic IT queries from stakeholders.
• Manage IT accessories and assist with laptop stock orders.
• Liaising with external IT support.

Desirable skills

• Proactive, enthusiastic, and collaborative with good interpersonal skills.
• Very strong service attitude and enjoys solving problems.
• Must be very well organised and happy to juggle a busy task list.
• Attention to detail and accuracy.
• Clear written and verbal communication.
• Proficiency in Microsoft 365 and able to learn and adapt to internal systems.
• Previous office administration experience.
• Familiarity with HR processes and some systems preferred.
• Experience in event coordination or facilities management advantageous.
• Basic IT troubleshooting experience desirable.