Operations Director, Soft FM

COREcruitment; London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading service provider in London is seeking an experienced Operations Director to lead operational delivery across a high-profile portfolio. The ideal candidate will have a strong background in facilities management and excellent leadership and communication skills. This role requires a strategic thinker who can inspire teams and cultivate strong client relationships, driving innovation and continuous improvement in service delivery.

Qualifications

• Proven senior leadership experience within the cleaning or facilities management sector.
• A strong commercial mindset with a track record of managing complex budgets and contracts.
• Excellent communication and team leadership skills.
• A strategic thinker with a hands-on approach to solving problems.

Responsibilities

• Lead operational delivery across diverse soft FM contracts.
• Inspire and develop regional managers and site teams.
• Drive innovation and continuous improvement in service delivery.
• Cultivate strong client relationships.

Skills

Leadership

Communication

Commercial Awareness

Problem-Solving

Job description

Overview

My client a leading third party service provider is searching for forward-thinking Operations Director to lead their operations across a high profile portfolio in London. If you're passionate about excellence and thrive in a fast-paced, people-focused environment, I want to hear from you!

Key Responsibilities

• Lead operational delivery across a diverse range of soft FM contracts, ensuring top-tier service and compliance.
• Inspire, support, and develop regional managers and site teams to reach their full potential.
• Drive innovation and continuous improvement across all aspects of service delivery.
• Cultivate strong client relationships that promote trust, retention, and long-term growth.

Key Requirements

• Proven senior leadership experience within the cleaning or facilities management sector.
• A strong commercial mindset with a track record of managing complex budgets and contracts.
• Excellent communication and team leadership skills – you bring out the best in people.
• A strategic thinker with a hands-on approach to solving problems and driving change.

More info? Reach out to Joe at COREcruitment dot com