Operations & Customer Care Lead – Auto Body Repair

ACTIVATE GROUP LIMITED; Tunbridge Wells; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading accident repair company in Tunbridge Wells is seeking an Office Manager to oversee operations at the Bodyshop. Responsibilities include managing customer service, coordinating logistics, and ensuring adherence to company policies. The ideal candidate will have strong attention to detail, excellent communication skills, and a proactive approach. Join a growing company committed to employee wellbeing with great benefits and career development.

Benefits

33 days holiday including bank holidays

Personal health cash plan

Enhanced maternity/paternity/adoption pay

Life assurance: three times basic salary

Free breakfasts and fruit

Birthday surprise

Qualifications

• Experience in a managerial role in an office or similar environment.
• Ability to manage customer interactions professionally.
• Understanding of Health and Safety regulations.

Responsibilities

• Oversee administrative duties within the Bodyshop.
• Manage the reception area and customer service.
• Coordinate collection/delivery logistics.

Skills

Strong attention to detail

Excellent communication skills

Proactive

Good time management

Ability to handle confidential information

Tools

Computer literacy

Job description

A leading accident repair company in Tunbridge Wells is seeking an Office Manager to oversee operations at the Bodyshop. Responsibilities include managing customer service, coordinating logistics, and ensuring adherence to company policies. The ideal candidate will have strong attention to detail, excellent communication skills, and a proactive approach. Join a growing company committed to employee wellbeing with great benefits and career development.