Operations Assistant - Meeting Planner

ZS; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A management consulting and technology firm in Greater London is seeking an Operations Assistant - Meeting Planner to manage projects independently, coordinate meetings, and support team functions. The ideal candidate will have over 2 years of full-cycle event planning experience, strong communication skills, and a proven ability to manage multiple projects. This role offers a hybrid working model with flexibility and requires travel up to 50% for event execution. Join us to drive impactful outcomes in a collaborative environment.

Benefits

Health and wellbeing benefits

Financial planning

Professional development opportunities

Qualifications

• Minimum of 2+ years of experience in full-cycle event planning.
• Fluency in English required.
• Certified Meeting Professional (CMP) designation is a plus.

Responsibilities

• Plan, coordinate, and execute team summits and meetings from inception to completion.
• Manage attendee registration, communication, and on-site support.
• Develop and manage budgets for all assigned events.

Skills

Negotiation skills

Communication skills

Organizational skills

Event planning experience

Data analysis

Education

Bachelor’s degree in Event Management, Marketing, Business, or related field

Tools

Cvent

Microsoft Office Suite

Job description

Operations Assistant - Meeting Planner

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers worldwide. ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

ZS’ Corporate Support teams operate the firm’s core internal enterprise functions. Our global teams consist of pragmatic, results‑driven and team‑oriented people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.

As a Meeting Planner, you will manage assigned projects independently with guidance from senior team members. In this role, you will also provide essential support to core team functions while contributing to a positive team and firm culture—helping foster collaboration and ensuring smooth day‑to‑day operations.

Responsibilities

• Plan, coordinate, and execute team summits and meetings from inception to completion.
• Develop event timelines, schedules, and checklists to ensure seamless execution.
• Coordinate logistics including venue selection, f&b, audio‑visual requirements, room setup, transportation, and accommodation.
• Manage attendee registration, communication, and on‑site support.
• Conduct post‑event evaluations to assess success and areas for improvement.
• Work closely with internal teams and external partners to deliver high‑quality events.
• Serve as the primary point of contact for stakeholders, addressing concerns and ensuring expectations are met.
• Maintain strong relationships with vendors, negotiating contracts (with guidance), and managing deliverables.
• Influence stakeholders to make informed decisions that align with event goals and company values.
• Develop and manage budgets for all assigned events.
• Track expenses and ensure all events are delivered within budget.
• Ensure all events comply with company policies and industry regulations.
• Stay updated on industry trends and best practices to continuously improve event planning processes.
• Team inbox management.
• Calendar and SharePoint management.
• Invoicing and payments.
• Work on ad‑hoc projects, as assigned.

What you’ll bring

• Bachelor’s degree in Event Management, Marketing, Business, or related field.
• Minimum of 2+ years of experience in full‑cycle event planning.
• Exceptional negotiation, communication, and interpersonal skills.
• Ability to craft targeted, engaging and accurate communications.
• Comfortable analyzing both qualitative and quantitative data.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Proficiency in Cvent and Microsoft Office Suite.
• Ability to travel up to 50% as required for event execution.
• Certified Meeting Professional (CMP) designation is a plus.
• Fluency in English.
• Collaborative spirit and problem‑solving approach.

How you’ll grow

• Cross‑functional skills development & custom learning pathways.
• Milestone training programs aligned to career progression opportunities.
• Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions.

Hybrid working model

ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Perks & Benefits

ZS offers a comprehensive total rewards package including health and well‑being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

Travel

Travel is a requirement at ZS for client‑facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered.