Operations Assistant

Wolseley UK; East Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading specialist trade merchant is seeking an Operations Assistant for their Derby location. This full-time role involves general warehouse duties and providing exceptional customer service at the Trade Counter. Ideal candidates will possess previous warehouse and customer service experience. Competitive salary, bonuses, and a range of benefits including annual leave and a generous pension scheme are also offered.

Benefits

Competitive salary

Bonus potential

Generous pension scheme

Annual leave increase with length of service

Access to discounts

Free healthcare options

Qualifications

• Previous warehouse experience is essential.
• Previous sales and customer service experience.
• Confidence in engaging with customers.

Responsibilities

• Perform general warehouse duties.
• Pick and pack customer orders.
• Load and unload vehicles safely.
• Support the Trade Counter with customer service.
• Make proactive sales calls.

Skills

Warehouse experience

Sales and customer service experience

Customer engagement

Tools

FLT (Forklift Truck)

Job description

Salary

Competitive Salary + Bonus + Excellent Benefits

Operations Assistant - Derby - Pipe and Climate Centre

So, who are we? We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to your salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Responsibilities

As an Operations Assistant based in Derby, you’ll be responsible for:

• General Warehouse duties.
• Picking and packing customer orders, locating stock.
• Loading/unloading vehicles safely.
• You will need to support the Trade Counter as required providing exceptional customer service at all times.
• Making proactive sales calls.

This is a full-time, permanent role working 40 hours per week Monday to Friday, 08:00-17:00, with 1hrs break. No weekend work required.

Qualifications

And here’s what we’d like you to have:

• Previous warehouse experience is essential.
• Previous sales and customer service experience.
• Confidence in engaging with customers and delivering outstanding customer service.
• FLT experience would be an advantage.

We look forward to receiving your application!