Operational Resilience & Chief of Staff Office Specialist | London, UK

Groupe BPCE; London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A financial services organization is seeking an Operational Resilience & Chief of Staff Office Specialist in London. The role involves supporting governance, risk management, and operational resilience initiatives. Ideal candidates should have experience in project management and excellent interpersonal skills. A proactive and analytical mindset is essential for this position.

Qualifications

• Good interpersonal skills.
• Capacity to work in project mode.
• Excellent written and oral communication skills.

Responsibilities

• Support the evolution of governance for Natixis CIB UK Branch.
• Facilitate embedding of the Resilience Framework.
• Coordinate and manage cross-departmental initiatives.

Skills

Knowledge of financial market products

Project management

Crisis Management experience

Operational Risk experience

Strong interpersonal skills

Analytical skills

Job description

Operational Resilience & Chief of Staff Office Specialist

Operational Resilience & Chief of Staff Office Specialist

Operational Resilience & Chief of Staff Office Specialist

Poste et missions

Support the evolution of the Natixis CIB UK Branch governance, along with the coordination and the secretary function of the Risk Board.

Facilitate the embedding of the Natixis CIB UK Resilience Framework into the processes and governances that support and supervise the services and activities operated within the Branch.

Assess how the most material risks for London Branch are being managed, defining and implementing control actions to mitigate those risks. Provide guidance to business lines and various departments on the implementation of their control setup.
Work closely with Second Line of Defence teams and assist to apply relevant global and local rules, policies, and standards consistently across all Natixis CIB London Branch.

Coordinate and manage cross-departmental initiatives to improve and strengthen the operating model of UK Branch.

This role is a First Line of Defence position.

• Analysing first line risk indicators / data points (KRI, Risk Assessments) to identify trends or areas of potential heightened risks and where necessary escalate to senior management
• Coordination of monthly control campaigns and associated QA
• Independently assess, oversee and challenge the effectiveness of the first line of controls
• Working closely with CIB supervisors and senior management to ensure remediation plans are created and where necessary resources aligned to address control weaknesses
• Monitoring of risk events and tracking timely closure across the businesses and escalation where necessary.

Governance & Supervision
• Ensuring local supervision infrastructures remain compliant with relevant statutory requirements at all times while supporting the establishment of global minimum standards for Natixis
• Facilitation of key Branch governance forums (UK Risk Board, UK Support & Controls Functions Control Committee)
• Monitoring of indicators to ensure relevant supervisors are adhering to supervision requirements and escalating issues in the relevant forums and to the Natixis UK Risk Board as necessary
• Overseeing the services provided by intragroup functions, ensuring SLAs are adhered to and regularly reviewed
• Maintenance of the UK Branch policies & procedures framework
• Close collaboration with Second and Third Lines, as well as with Head Office CIB teams

Other Duties
• Assist in the Business Management support to the UK Banking business lines
• Assist in the management of the UK Branch resilience framework, including regular assessment and reporting
• Ad hoc project management

Profil et compétences requises

• Knowledge of financial market products, activities and services
• Knowledge of bank processes front to back
• Process thinking
• Good interpersonal skills
• Capacity to work in project mode, to elaborate a planning and facilitate meetings
• Experience in Crisis Management is a plus
• Experience in Operational Risk is a plus
• Rigorous and Accurate
• Pragmatic approach, risk-based
• Proactive, takes initiative, work autonomously
• Team spirited, pedagogic, and keen to coach
• Excellent written and oral skills capable of translating from technical level to strategic level
• Analytical skills, including the ability to present ideas clearly to others and to identify and escalate issues of concern to management, as appropriate
• Ability to work in a pressured environment while prioritising appropriately competing objectives

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