Operational Manager

Brook Street Social Care; Manchester; On-site; GBP 60,000; Full time

Job summary

A leading provider of children's residential care in the North West and North East of England is seeking an experienced Operations Manager. The role involves overseeing 4 homes, providing strategic leadership, ensuring compliance with Ofsted, and driving continuous improvement. Candidates should possess a Level 5 Diploma in Leadership and Management for Residential Childcare and relevant management experience. Competitive salary of £60,000 plus benefits is offered.

Benefits

Pension scheme

Ongoing professional development

Career progression opportunities

Qualifications

• Proven experience in a senior management role within children's residential care.
• In-depth knowledge of EBD and trauma-informed care approaches.
• Strong understanding of Ofsted standards and relevant legislation.

Responsibilities

• Provide strategic and operational leadership across 4 residential homes.
• Support, mentor, and supervise Registered Managers and their teams.
• Drive continuous improvement in quality of care and safeguarding.

Skills

Leadership

Communication skills

Organisational skills

Education

Level 5 Diploma in Leadership and Management for Residential Childcare

Job description

Overview

Operations Manager - Children's Residential Services
North West & North East Full-Time 60,000 DOE + Benefits

Are you an experienced leader within children's residential care, passionate about making a difference in the lives of young people? Brook Street Social Care is seeking a dynamic Operations Manager to oversee 4 homes across the North West and North East of England.

Each home provides nurturing, trauma-informed care for children and young people with emotional and behavioural difficulties. The homes are 2-3 bedded, focused on creating safe, stable, and supportive environments that help young people thrive.

The Role

As Operations Manager, you will play a pivotal role in leading and supporting Registered Managers across 4 homes, ensuring the highest standards of care, compliance, and service development. You\'ll oversee all operational aspects of the homes, championing best practice and continuous improvement.

Key Responsibilities

• Provide strategic and operational leadership across 4 residential homes
• Support, mentor, and supervise Registered Managers and their teams
• Ensure full compliance with Ofsted regulations and company policies
• Drive continuous improvement in quality of care, safeguarding, and outcomes
• Work collaboratively with senior leadership, external agencies, and stakeholders
• Contribute to service growth and development planning

Requirements

• Proven experience in a senior management role within children's residential care
• In-depth knowledge of EBD and trauma-informed care approaches
• Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent)
• Strong understanding of Ofsted standards and relevant legislation
• Excellent leadership, communication, and organisational skills
• Full UK driving licence and willingness to travel across the region

What\'s On Offer

• Competitive salary: 60,000 (dependent on experience)
• Pension scheme and additional employee benefits
• Ongoing professional development and career progression opportunities

If you\'re ready to take the next step in your career and make a real impact on the lives of young people, we\'d love to hear from you.

Apply today to join a forward-thinking provider committed to excellence in children\'s residential care.