Online Marketplaces Assistant

Wolverine Worldwide; City of Westminster; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading apparel company based in the United Kingdom is seeking an Online Marketplaces Assistant to manage their presence on third-party websites. The successful candidate will handle product launches, analyze trading performance, and optimize the customer journey on marketplaces like Next and John Lewis. Ideal for those passionate about data and teamwork, this role offers great benefits and a supportive work culture.

Benefits

Generous clothing allowance

50% off all merchandise

25 days holiday plus 8 flexible bank holidays

Sample sales

Company bonus scheme

Cycle to work scheme

Generous maternity, paternity, and adoption pay

Flexible working options

Qualifications

• Intermediate Excel skills required.
• Strong attention to detail and ability to work under pressure.
• Previous experience with Marketplaces beneficial.

Responsibilities

• Manage product launches across marketplaces.
• Support monitoring trading performance with data-driven recommendations.
• Own the customer journey on Marketplaces.

Skills

Analytical skills

Excel skills

Communication

Interpersonal skills

Organizational skills

Problem-solving

Job description

If you want to join us on the next chapter of our adventure, you're in the right place. This is an exciting opportunity to join us as an Online Marketplaces Assistant as we continue our mission to empower women through fitness and beyond by supporting the journey Sweaty Betty is embarking on in providing an exceptional online service on our third party websites including Next, John Lewis and Selfridges. If you are someone who loves diving into the data and details and is truly passionate about our product, this role is for you. You will be pivotal in pushing boundaries to ensure we provide relevant and impactful products and content for each of our third-party websites, with your decisions driven from data led insights. You excel in a fast-paced environment and are a team player. The Online Marketplaces Assistant supports the day-to-day running and trading of the brand's marketplace channels (e.g. Next, John Lewis, Selfridges, etc.).

Responsibilities

• Manage the critical path for all new product launches across marketplaces - ensuring enrichment is all provided on time to support launch.
• Support the Online Marketplaces Manager in monitoring daily and weekly marketplace trading performance, providing data-driven recommendations to optimise performance.
• Own the Sweaty Betty customer journey on Marketplaces, reviewing and optimising categorisation, product pages and brand shop to increase projection, and product performance.
• Ensure the brand is featured within marketplace partners' marketing calendars, including seasonal campaigns, key promotional moments, and curated edits in line with the internal business strategy.
• Develop strong collaborative relationships internally and with Marketplace partners, ensuring alignment on trading, marketing, and ranging.

Qualifications

• Analytical and questioning mentality, with intermediate Excel skills.
• Faultless attention to detail and ability to work under pressure and to tight deadlines.
• Strong communicator and dynamic team player with great interpersonal skills.
• Highly organised and self‑motivated with ability to prioritise workloads effectively in a fast‑paced retail environment.
• Proactive and positive approach to problem‑solving whilst maintaining collaborative spirit.
• Previous experience working with Marketplaces beneficial.

Our mission is to empower all women. This means doing more and working harder to make the long‑lasting changes necessary to become an inclusive, diverse and actively anti‑racist company. We care about our people, our community, our world. We commit to equal employment opportunities and ensure we consider ALL applicants for jobs. We work to create a culture and team that represents our customers, our community and our mission of empowerment.

Benefits

• Generous clothing allowance
• 50% off all Sweaty Betty merchandise
• 25 days holiday, plus 8 flexible bank holidays
• Sample sales
• Company bonus scheme
• Cycle to work scheme
• Generous Company Maternity, Paternity and Adoption Pay and Childcare support
• SB Flexible Working: we currently work flexibly between the office and home.