On-Site IT Support Engineer — Firewall & Mac Expert

Durateam Environmental; Poole; On-site; GBP 30,000 - 40,000; Full time

Job summary

A technology support company in Poole, England, is seeking an IT Support Engineer to provide on-site technical assistance for hardware and software issues. The ideal candidate will have at least 3 years of experience in IT support, focusing on user account management and troubleshooting. This role offers a full-time schedule with various employee benefits, including holidays, healthcare, and opportunities for personal development.

Benefits

On-site parking

Initial 21-day holiday

Private Healthcare after 12 months

Bonuses for Microsoft training

Qualifications

• Minimum of 3 years of IT support experience.
• Experience in supporting on-site hardware and software.
• Ability to create user guides and documentation.

Responsibilities

• Serve as the on-site first point of contact for IT hardware and software support.
• Manage firewall configurations and ensure effective operation.
• Administer and manage user accounts and MS Office 365 profiles.

Skills

IT support experience

Troubleshooting skills

Firewall management

User account management

Mac device support

Tools

MS Office 365

OneDrive

Egnyte

Job description

A technology support company in Poole, England, is seeking an IT Support Engineer to provide on-site technical assistance for hardware and software issues. The ideal candidate will have at least 3 years of experience in IT support, focusing on user account management and troubleshooting. This role offers a full-time schedule with various employee benefits, including holidays, healthcare, and opportunities for personal development.