On Board Host

SSP Group; Sheffield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A catering service provider seeks an On Board Host for Sheffield Station. The role involves providing at-seat trolley service, assisting passengers, and ensuring outstanding customer service. Full training is offered, and no experience is required. This position features a pay rate of £12.60 per hour plus commission and various employee discounts. Join us for a rewarding career with opportunities for growth and development.

Benefits

Up to 50% discount on various SSP brands

Access to award-winning training

Health and Wellbeing Support

28 days holiday pro rata

Internal Growth Opportunities

Qualifications

• Applicants must be 18 years of age or over.
• No experience required; full training provided.
• Ability to work in a fast-paced environment with varying shifts.

Responsibilities

• Provide 'at seat trolley service' on EMR trains.
• Assist passengers and achieve sales targets independently.
• Adhere to hygiene and safety standards.

Skills

Customer service

Adaptability

Stock management

Job description

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On Board HostforEast Midlands Trains (EMR)-Sheffield Station.

Pay Rate: £12.60 per hour plus commission.
Hours: Full Time.
Shifts: Weekend onlyshifts between 5 am and 10 pm.

• Due to some responsibilities within the Onboard Host role, applicants will need to be18 years of age or overto perform certain tasks or work on certain shifts.
• Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

No experience required; full training will be provided.

AS AN ON BOARD HOST YOU’LL:

• Provide 'at seat trolley service' on EMRtrains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers.

WHY JOIN SSP AS ONBOARD HOST:

• Employee Discounts:Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
• UP to 75% discount offduring work hours.
• Learn while you Earn: Access to award-winning training, apprenticeships and development.
• Internal Growth Opportunities:Build your career with us! 70% of our Managers are internal promotions.
• < App:Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
• Health and Wellbeing Support:Retail Trust, flexible working, family-friendly leave.
• Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
• Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
• 28 days holiday pro rata, inclusive of Bank Holidays.
• Receive rewards and recognition such as RG Stars, Extra Mile Vouchers, and more.
• 4 EMR return tickets/ yearafter probation.

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.