Office Administrator Manufactured Housing Community

Investment Property Group; Newcastle upon Tyne; On-site; GBP 80,000 - 100,000; Full time

Job summary

A property management firm in Newcastle upon Tyne is seeking an Office Administrator to support a 294-unit housing community. The role involves overseeing administrative tasks, managing resident relations, and maintaining accurate records. The ideal candidate will possess strong interpersonal and communication skills, have previous experience in property management, and hold a valid driver's license. Competitive salary range of $20.00 - $24.00 hourly, along with comprehensive benefits including medical, dental, and vision insurance, and a 401(k) with company match.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Qualifications

• Must have previous administrative experience in property management or housing communities.
• Valid driver's license is required.
• Ability to handle conflict resolution and provide excellent customer service.

Responsibilities

• Oversee administrative tasks and coordinate resident relations.
• Maintain accurate records, including resident files and invoices.
• Assist with property inspections and community events.

Skills

Interpersonal skills

Time management

Problem-solving skills

Communication skills

Marketing and sales skills

Computer skills

Tools

Yardi

CRM software

Blue Moon

Rent Café

Vendor Café

Client Central

Job description

Hey YOU! We dare you to quit your boring job. We have the perfect position for you. Let’s talk! Now is the time to make your move!

WHO ARE WE?

Investment Property Group owns and operates 151 properties throughout 13 states! Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi‑family apartment communities, nearly 7,300 units! IPG has eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity! Does this sound like you? You’ll fit right in.

What’s in it for you?

• $20.00 - $24.00 hourly, depending on qualifications, education, and prior experience
• Schedule: Monday - Friday; 8am-5pm
• Awesome Company Culture!

Job Description Summary

We are seeking a dedicated Office Administrator to support the operations at Apple Tree, a 294‑unit manufactured housing community in New Castle, CO. The Office Administrator oversees administrative tasks, coordinates resident relations, manages leasing documentation, and performs clerical and administrative functions to drive company success.

Key Responsibilities

• Previous administrative experience, preferably in property management or housing communities
• Maintain accurate records, including resident files, invoices, and reports
• Assist with property inspections, work orders, and community events
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem‑solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Must have a valid driver's license

Qualifications & Requirements

• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem‑solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Strong communication skills and works well as a team
• Strong computer skills
• A positive attitude
• Must have a valid driver's license

Benefits

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Accrued 4‑weeks of paid time off (PTO)
• Employee Referral Program

Check out our Company and Community reviews!

• https://www.ipgliving.com/careers
• https://www.ipgliving.com/resident-testimonials

If you are interested in having quick chat about this position, click apply now and we will reach out to you shortly!

WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.