Office Administrator – Clinical Services Dept

Optical Express Group; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading eye care organization in Glasgow is seeking an experienced Office Administrator to support its Clinical Services department. The role involves coordinating communication, organizing events, and performing general administrative tasks. Applicants should possess strong customer service skills and proficiency in Microsoft Office. This position offers a competitive salary and opportunities for training and career progression in a modern working environment.

Benefits

Competitive salary

Discounted vision correction products/procedures

Modern, city centre working environment

Discounted rates at on-site restaurant

Investment in training and career progression

Qualifications

• Previous Customer Service experience is preferred.
• Diligent and detail-oriented.
• Ability to work well with others and influence outcomes.

Responsibilities

• Setting up teams call.
• Organising CPD events and certification.
• Updating excel reports.
• Emailing external consultants and collating responses.

Skills

Excellent customer service skills

Strong written and verbal communication skills

Strong organisational skills

Proficiency in Microsoft Office

Ability to acquire new IT skills

Job description

Job Title – Office Administrator (Clinical Services)

Location – Glasgow City Centre

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care.

With clinics across the UK, Ireland, and mainland Europe, Optical Express offers you a huge variety of exciting career opportunities.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

If you’re looking to work for a market leader, then read on as we are looking for an experienced Office Administrator in our Clinical Services department to work in our prestigious offices in Glasgow city centre.

The Role

Our Clinical services team provides support throughout our business, dealing with our clinics, marketing teams, optometrists and surgeons, and the Administration team plays a big part in this. The role is varied and will require the successful candidate to be highly organised with the ability to deal with many tasks at the same time.

Every day will bring something new but your day to day role will involve:

• Setting up teams call
• Organising CPD events and certification
• Updating excel reports
• Other general admin duties
• Email to external consultants and collating response.

Essential skills

We are looking for applicants who have excellent customer service skills, with strong written and verbal communication skills and strong organisational skills. Previous Customer Service experience is preferred, although full training will be provided. Proficiency in Microsoft Office applications, as well as the ability to acquire new IT skills is required.

We are seeking individuals who are articulate and presentable; diligent and detail orientated; motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. You will enjoy working closely with other members of your team and with colleagues across different areas of the business, so it is essential that you are able to work well with others in order to bring enquires to a conclusion and influence outcomes.

What’s in it for you?

• Competitive salary
• Discounted vision correction products/procedures
• Modern, city centre working environment
• Discounted rates at on site restaurant
• Investment in your training and career progression

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.