Office Administrator

Adecco; Pershore; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading manufacturing company in Pershore is seeking a proactive and customer-focused Office Administrator. In this full-time role, you will ensure exceptional customer service and collaborate effectively with internal teams. This position offers a competitive salary and a supportive work environment dedicated to employee development.

Qualifications

• Previous experience in a customer service role, ideally within a manufacturing or similar industry.
• Strong attention to detail and accuracy is essential.
• Proficient in using CRM systems and Microsoft Office Suite.

Responsibilities

• Providing exceptional customer service by responding to enquiries and resolving issues promptly.
• Processing customer orders and managing customer accounts accurately.
• Identifying opportunities to improve customer service processes.

Skills

Communication skills

Attention to detail

Customer service

Team collaboration

Proactivity

Tools

CRM systems

Microsoft Office Suite

Job description

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Are you a proactive and customer-focused individual with excellent communication skills? Do you thrive in a fast-paced manufacturing environment? We are currently seeking a talented Office Administrator to join our client's team in Pershore.

In this role, you will be a crucial part of our client's customer service team, ensuring that all interactions with customers are handled professionally and efficiently. This is a full-time, permanent position, offering a competitive salary and excellent benefits.

Key responsibilities:

• Providing exceptional customer service by responding to enquiries and resolving issues promptly and accurately
• Processing customer orders, ensuring accuracy and attention to detail
• Working closely with internal teams to ensure timely delivery of products and services
• Managing customer accounts and maintaining accurate customer records
• Proactively identifying opportunities to improve customer service processes and procedures
• Assisting with administrative tasks as required

Requirements:

• Previous experience in a customer service role, ideally within a manufacturing or similar industry
• Excellent communication skills, both verbal and written
• Strong attention to detail and accuracy
• Proactive and self-motivated, with the ability to work effectively under pressure
• Proficient in using CRM systems and Microsoft Office Suite
• Ability to work well within a team and collaborate with colleagues across different departments

Our client is a leading manufacturing company in Pershore, known for their high-quality products and exceptional customer service. They pride themselves on their team-oriented culture and commitment to employee development. You will have the opportunity to work with a supportive and dynamic team, where your contributions will be valued and recognised.

If you are passionate about providing outstanding customer service and are looking for a challenging and rewarding role within a well-established manufacturing company, then we want to hear from you. Apply now and take the next step in your career with our client's prestigious organisation.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.