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A leading consulting firm is seeking an experienced product developer to manage customer accounts in Nottingham. The role involves recipe development and documentation maintenance for new product development projects. Candidates should possess strong project management skills and the ability to communicate effectively with clients to ensure project milestones are met.
Your role within the company:
· To manage key customers’ accounts confidently and independently for NPD and EPD projects from concept to launch for multiple workstreams.
· Create and develop innovative recipes, capitalising on new key trends for both NPD and EPD projects.
· Recipe creation and maintaining all documentation throughout project life cycle – recipe & nutritional sheets, costings, legal labels, submission forms, processing details.
· Undertake all tasks associated with product development – sample preparation, customer presentation, organoleptic testing, chemical testing, micro review.
· Responsible for sourcing new ingredients fit for application and based on commercial feasibility (MOQ, lead time, price)
· Responsible for ensuring lab samples are sent on time.
· Lead and attend tasting panels for projects including benchmarking sessions.
· Attend and lead customer development/innovation days as required.
· Direct communication with key customers, both face to face and written.
· Work to deadlines in a dynamic work environment ensuring that all key milestones for projects are met.
· Work closely with process technologist to organise pilot trials, ensure all raw materials are ordered in advance and provide support at pilot stage.
· Support 1st production at co-packing sites as required.
Key performance indicators:
· Manages own accounts, targets, and timescales.
· Complete projects on time.
· Maintains projects documentation.
· Achieves positive relations with customers.
· Supports others in the team to achieve shared objectives.
· Engaging customers through innovative concepts based on current market trends and future opportunities.
· Performance bonuses subject to achieving agreed KPI sales targets
Health & Safety compliance:
· Reporting of accidents and near-misses
· Safe use of laboratory equipment and compliance with company's safe working instruction.