Night Team Leader

Village Hotels; Bury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hotel group in Bury is seeking a Night Team Leader to ensure exceptional service throughout the night. The ideal candidate will lead and motivate their team, support all hotel departments, and work closely with the Night Manager. Strong customer service skills are essential, along with a proactive approach to problem-solving. This role offers flexible working hours and numerous employee benefits, creating a fun and supportive work environment.

Benefits

Complimentary full leisure club membership

Employee discounts on overnight stays

50% discount on food and drink

Exciting training platform

Well-being and healthcare benefits

Employee assistance programme

Qualifications

• Lead and motivate your team, ensuring they are skilled and engaged.
• Ability to deliver brand standards.
• Forge and maintain strong relationships with all departments.

Responsibilities

• Ensure your team delivers exceptional service throughout the night.
• Work alongside the Night Manager to solve problems proactively.
• Support all hotel departments as needed.

Skills

Strong customer service skills

Ability to lead and motivate a team

Deliver brand standards

Forge relationships with departments

Job description

Night Team Leader

Our hotels never sleep and our first‑class customer service never stops. With a busy hotel, a lively Pub & Grill and a buzzing health club we are on the go 24 / 7. As our Night Team Leader you will play a crucial role in ensuring that your team delivers exceptional service throughout the night. Working alongside the Night Manager, you will need to think on your feet, proactively solving problems and be versatile, supporting all hotel departments.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits

• Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.
• Employee discount on overnight stays at Village Hotels starting from £35 based on 2 sharing.
• 50% discount on food and drink purchased on or off shift at any Village Hotel.
• Exciting training platform with gamified learning.
• Discounts and cashback offers on many high‑street brands.
• A range of well‑being and healthcare benefits.
• Financial wellbeing support via salary finance.
• Employee assistance programme.

Flexible working hours

A fun, supportive and inclusive work environment with loads of development opportunities.

Regular team events with our BIG People days monthly.

Excellent reward and recognition incentive schemes.

Monthly well‑being programme for all employees to support your mental health.

Anniversary rewards for key milestones of service.

Holiday purchase scheme.

Birthday day off.

Electric car salary sacrifice scheme

T&C’s apply based on your contract.

But what we need from you

• Strong customer service skills.
• Lead and motivate your team, ensuring they are skilled and engaged.
• Ability to deliver brand standards.
• Forge and maintain strong relationships with all departments.
• Please note – all offers are subject to successful DBS checks in this role.

Come and be part of something new & something special – Work, Grow & Play the Village Way!