Night-Shift Store Operations Lead

Sainsbury’s Group; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Birmingham seeks a Nightshift Manager to lead overnight replenishment activities and ensure store operations run smoothly. The role requires strong people management skills and a commitment to exceptional customer service. Candidates should have experience in a fast-paced, operational environment and be resilient in dealing with the demands of night shifts. This full-time position offers a salary dependent on experience, alongside a comprehensive benefits package.

Benefits

10% discount card after four weeks

Annual bonus scheme

Free food and hot drinks for colleagues

Generous holiday entitlement

Pension matching contributions

Cycle to Work scheme

Qualifications

• Experience in managing performance and capability.
• Ability to conduct disciplinaries and ensure accuracy in scheduling.
• Proven track record of delivering customer service excellence.

Responsibilities

• Lead a team overnight to deliver replenishment activities.
• Run full store operations alone when necessary.
• Ensure high standards to serve customers in the morning.

Skills

People management

Customer service

Operational leadership

Resilience

KPI monitoring

Job description

A leading retail company in Birmingham seeks a Nightshift Manager to lead overnight replenishment activities and ensure store operations run smoothly. The role requires strong people management skills and a commitment to exceptional customer service. Candidates should have experience in a fast-paced, operational environment and be resilient in dealing with the demands of night shifts. This full-time position offers a salary dependent on experience, alongside a comprehensive benefits package.