Night Manager – Overnight Front Desk & Safety Lead

Interstate Europe Hotels & Resorts; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality management company is seeking a Night Manager at the AC Marriott Belfast. This role involves overseeing hotel operations during the night, managing the front desk, and ensuring guest satisfaction and safety. Key skills include strong leadership, flexibility, and excellent customer service. The ideal candidate should possess knowledge of hotel operations. A commitment to providing an exceptional guest experience is essential. Applicants must be 18 or older and comfortable with night shifts.

Benefits

Industry leading training and leadership development opportunities

Hotel discounts and staff rates

Access to employee assistance programme

Uncapped incentives for contributions

Career and lifestyle breaks

Qualifications

• Flexibility to work overnight and handle unexpected situations.
• Strong leadership skills for managing overnight staff.
• Excellent customer service skills to address guest needs.

Responsibilities

• Oversee hotel operations during overnight hours.
• Manage front desk and security protocols.
• Respond to guest requests and complaints.

Skills

Flexibility and adaptability

Leadership skills

Customer service skills

Communication skills

Knowledge of hotel operations

Job description

A hospitality management company is seeking a Night Manager at the AC Marriott Belfast. This role involves overseeing hotel operations during the night, managing the front desk, and ensuring guest satisfaction and safety. Key skills include strong leadership, flexibility, and excellent customer service. The ideal candidate should possess knowledge of hotel operations. A commitment to providing an exceptional guest experience is essential. Applicants must be 18 or older and comfortable with night shifts.