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Night Housekeeping Lead & Guest Care on Cruise Ship

V.Group

Greater London

On-site

GBP 30,000 - 40,000

Full time

7 days ago
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Job summary

A leading cruise line seeks a Night Housekeeper to ensure high standards of cleanliness and service aboard its vessels. Responsibilities include supervising housekeeping operations during the night, training a team, and ensuring compliance with all public health standards. Applicants should possess strong management experience in a 5-star environment, be fluent in English, and hold valid STCW95 certification. The role demands physical fitness and a commitment to delivering excellent guest experiences.

Qualifications

  • Minimum 2 years management/supervisory experience in a 5-star establishment.
  • Excellent knowledge of safe applications of cleaning chemicals.
  • Physically and medically fit.

Responsibilities

  • Oversee the Night Housekeeping operation with the Chief Housekeeper.
  • Monitor guest satisfaction and manage complaints effectively.
  • Supervise and train housekeeping team members.

Skills

Housekeeping management
Cleaning standards knowledge
Fluent English
Public Health knowledge

Education

Valid STCW95 certification
Management/supervisory experience in housekeeping

Tools

Microsoft applications
Fidelio
Job description
A leading cruise line seeks a Night Housekeeper to ensure high standards of cleanliness and service aboard its vessels. Responsibilities include supervising housekeeping operations during the night, training a team, and ensuring compliance with all public health standards. Applicants should possess strong management experience in a 5-star environment, be fluent in English, and hold valid STCW95 certification. The role demands physical fitness and a commitment to delivering excellent guest experiences.
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