Night Hospitality Concierge & Guest Support

Caledonian Leisure Ltd; Arrochar; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading UK hospitality company is seeking a Night Porter to join their team. Responsibilities include addressing guests' queries, following control procedures, and ensuring property security. Strong customer service skills and the ability to work flexibly are essential. Candidates with prior night shift experience are preferred. The position also offers significant employee discounts, a company pension, and potential live-in accommodations.

Benefits

Employee discounts on holiday products

Company pension

Possible live-in accommodation

Free staff parking

Qualifications

• Excellent customer service skills are essential.
• Self-motivated with the ability to thrive in a fast-paced environment.
• Previous night work experience is desirable.

Responsibilities

• Handle guests’ enquiries and incidents.
• Follow company control procedures and emergency procedures.
• Ensure cleanliness and security of the property.

Skills

Customer service skills

Communication skills

Teamwork

Self-motivation

Flexible shift patterns

Job description

A leading UK hospitality company is seeking a Night Porter to join their team. Responsibilities include addressing guests' queries, following control procedures, and ensuring property security. Strong customer service skills and the ability to work flexibly are essential. Candidates with prior night shift experience are preferred. The position also offers significant employee discounts, a company pension, and potential live-in accommodations.