Night Foods Team Lead - Drive Service & Growth

Marks and Spencer; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking a Team Manager for their food department in Norwich, UK. This role involves working nights and requires strong leadership abilities to ensure excellent customer service and team performance. The candidate will focus on driving sales, recruiting talent, and fostering a positive work environment. A passion for food and a flexible approach to work are essential, as well as the capability to motivate and develop a team to reach high standards.

Benefits

Competitive salary

Unsocial hours premium

Qualifications

• Proven ability to lead a team and deliver on KPI objectives.
• Experience in coaching and developing team members.
• Strong understanding of retail operations and customer service.

Responsibilities

• Drive profitability and sales for the store area through effective leadership.
• Recruit and develop talent within the customer assistant team.
• Create a great inclusive store environment for colleagues and customers.

Skills

Leadership

Customer service

Digital capability

Flexibility

Coaching

Job description

A leading retail company is seeking a Team Manager for their food department in Norwich, UK. This role involves working nights and requires strong leadership abilities to ensure excellent customer service and team performance. The candidate will focus on driving sales, recruiting talent, and fostering a positive work environment. A passion for food and a flexible approach to work are essential, as well as the capability to motivate and develop a team to reach high standards.