Night Auditor — Lead Night Shifts & Guest Excellence

Leonardo Inn Hotel Aberdeen Airport; Aberdeen City; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-known hotel in Aberdeen is seeking a Night Auditor to manage the night audit and ensure guest satisfaction. In this role, you will assist guests at arrival and departure, balance accounts, and collaborate with your team for a smooth operation. The ideal candidate will be confident in guest interactions and bring a positive attitude to the role. This position includes various perks and opportunities for progression within the hospitality sector.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Access to pension scheme

Ongoing job-related training

Qualifications

• Responsible for the safety and security of the hotel and guests.
• Assist guests at welcome and departure throughout the night.
• Be confident communicating with guests via desk, email, and phone.

Responsibilities

• Run the night audit and balance end-of-day accounts.
• Work as part of a team to exceed guest expectations.
• Liaise with the Night Porter to ensure quality room service.

Skills

Confidence in guest interactions

Ability to manage room service orders

Positive attitude

Job description

A well-known hotel in Aberdeen is seeking a Night Auditor to manage the night audit and ensure guest satisfaction. In this role, you will assist guests at arrival and departure, balance accounts, and collaborate with your team for a smooth operation. The ideal candidate will be confident in guest interactions and bring a positive attitude to the role. This position includes various perks and opportunities for progression within the hospitality sector.